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Youth Support Worker & Volunteer Supervisor - Hunter Region

The Mirabel Foundation
  • Hours: Full time (negotiable)
  • Reports to: Youth Support & NSW Coordinator
  • Date: September 2019

About the Mirabel Foundation

We are an Australian Children's Charity that was established in Victoria in 1998 and extended into New South Wales in 2003. Mirabel is the vision of Jane Rowe, who identified a vulnerable group of children and took action to make a positive difference in their lives. In her work as a drug and alcohol counsellor, Jane witnessed the devastating effects that drug use has on the children of drug users and the cycle of abuse that repeats itself through generations if action is not taken.

Mirabel believes that every child deserves a childhood and our mission is to break the destructive cycle of addiction. We achieve this through the delivery of proven programs for children who have been orphaned or abandoned due to their parents’ illicit drug use. We also provide crisis support and parenting assistance for the kinship carers faced with the responsibility of raising the children. Mirabel’s vision is that every child has a childhood filled with love, hope and belonging.

Mirabel has over 18 years’ experience assisting disadvantaged children and families to reach their full potential. We deliver professionally designed and evaluated services throughout Victoria and NSW that break the cycle of addiction and disadvantage. A recent Social Return on Investment study found that Mirabel’s intervention created $6.60 of social and economic value for every $1 invested. Our programs provide a long-term and holistic solution to a significant community problem.

We are the only organisation in Australia providing continual assistance for orphaned or abandoned children from birth to 18 years through our Programs for Kinship Families and our Programs for Children and Youth. All Mirabel staff have an equal obligation to work collaboratively and respectfully to help us achieve our Vision, Mission and Strategic Plan.

Position Summary

The primary function of this role is:

  • To work together with the Hunter Region team to provide assistance to kinship families living in NSW.
  • To provide outreach, support and educational assistance to Mirabel young people.
  • To assist with planning and implementation of recreation activities and camps.
  • To recruit, train and supervise volunteers to assist at Mirabel events and camps.

Duties & Responsibilities

  • Assist with planning and facilitation of Mirabel’s children and youth activities and camps. This will include some weekend work and overnight stays.
  • Provide support to young people who are experiencing difficulties under direction of the coordinator. The focus of this support is to maintain the young person’s place within the family, link them in with local services and prepare them for integration into Mirabel’s group programs.
  • Recruit new volunteers to work alongside Mirabel staff at children’s events and camps.
  • Provide training and supervision to all NSW volunteers.
  • Provide follow-up and debriefing for all NSW volunteers following their participation at Mirabel’s programs.
  • Follow-up issues and ideas raised during all activities with a supervising staff member and refer on to the Youth Support Team or Family Support Team when required.
  • Positively encourage and support young people that attend Mirabel’s programs and activities.
  • Provide accurate information to children and young people living in kinship care about the role of Mirabel.
  • Assist young people with strategies for coping with grief and loss and managing their feelings and behaviour.
  • Work alongside and in collaboration with all of Mirabel’s service delivery area. Refer children and families to appropriate programs within Mirabel as required.
  • Advocate on behalf of Mirabel children and kinship carers.
  • Maintain the Mirabel database and ensure relevant information is recorded in a timely manner.
  • Participate in Mirabel team meetings and assist other Mirabel employees where required.
  • Undertake other duties at the direction of the coordinator and CEO.
  • Act in accordance with Mirabel's Code of Conduct.
  • Maintain a high level of knowledge and experience by attending training and education courses relevant to working with young people.

Relevant Skills & Experience

  • Experience in service provision to children and families
  • Experience in volunteer recruitment and supervision preferable
  • Tertiary Qualifications in Community Services, Social Sciences or other relevant fields
  • Strong belief in the rights and wellbeing of children
  • Knowledge of drug & alcohol issues and their effects on children and families
  • Knowledge and understanding of Child Protection issues and processes
  • Knowledge of external community services and agencies
  • Strong time management skills
  • Strong communication and relationship skills
  • Ability to prioritise work and follow procedures
  • Ability to work independently and take direction from senior staff members
  • Ability to work as a team member in a team environment
  • Current full NSW Drivers Licence

In addition, the position requires meeting the behaviour standards outlined in Mirabel’s Practice and Behaviour Policy and Procedure and to:

  • Provide a welcoming and safe environment for children and young people
  • Promote the safety and wellbeing of children and young people to whom we provide services
  • Act as a positive role model for children and young people
  • Report any suspicions, concerns, allegations or disclosures of alleged abuse to management
  • Maintain valid ‘working with children’ documentation
  • Undergo periodic criminal history record checks
  • Report to management any criminal charges or convictions you receive during the course of your employment that may indicate a possible risk to children and young people.

How to apply

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