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Coffee Shop Key Leader

KereKere Pty Ltd

KereKere is in the business of enriching communities through coffee. We seek to create a valued customer experience by doing small things with great care.

KereKere provides a stimulating and rewarding employment experience for our staff and encourages them to play a significant role in fostering a culture of generosity within our community. KereKere staff are respectful, honest and professional and are always trying to go out of their way to build trust and strengthen relationships with our community.

KereKere's popularity means that the work is fast paced and motivating. With so many regular customers, staff enjoy getting to know their customers by name and delivering friendly, focused service to people who support the KereKere ethos.

The Coffee Shop Key Leader creates the tone and personality of KereKere Green by taking initiative, delegating work and providing feedback to the team.

The Key Leader follows up on outstanding issues and is the go to person for staff they supervise. They are an advocate of training, customer service, product knowledge, education, safe work practices and a demonstrated commitment to the KereKere code of conduct.

The Key Leader works closely with the Shop Supervisor and Managing Director and assists with management duties that arise. They directly supervisor the KereKere Barista's / All Rounders and manage relationships with KereKere internal and external stakeholders.

KereKere Green is located in the Fitzroy Gardens Visitors Centre in East Melbourne and open 7 days a week.

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