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Care Coordination - Health Promotion & Client Engagement


Employer: The Salvation Army – Victoria
Work Type/s: Contract, Part Time
Classification/s: Alcohol & Other Drugs, Health Promotion, Housing & Homelessness, Social Work, Mental Health & Counselling
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 12 August, 2019.
Applications close: 09 September, 2019.

The Salvation Army Alcohol and Other Drug, Harm Reduction and Health Services acknowledge the Yalukit Willum Clan of the Boon Wurrung as the Traditional Custodians of the stolen lands in which our services operate. We pay our respects to Elders past, present and emerging.

About us:

AOD, Harm Reduction and Health Services includes the St Kilda 24/7 Needle and Syringe Program and Access Health: Specialist AOD Primary Health Care Services.

The St Kilda 24/7 Needle and Syringe Program provides free and sterile injecting equipment, safe-sex products, referral to appropriate health, alcohol and other drug, accommodation and other relevant services, support and information.

Access Health provides accessible, responsive Primary Health Care for people who are marginalised and injecting drugs, street sex working and/or experiencing homelessness. Clients of AOD, Harm Reduction and Health Services come from diverse range of backgrounds, including Aboriginal and Torres Strait Islander Peoples, people from culturally linguistic diverse backgrounds and LGBTIQ People. Services are provided free of charge to clients directly and through partnerships with other health providers, including:

  • St Vincent Hospital General Practice Community Service
  • The Alfred Hospital and Alfred Health – Psychiatry and Infectious Diseases Units
  • Star Health
  • Prahran Psychology
  • Bolton Clarke Community Nursing Services
  • Ngwala Willumbong Co-operative
  • Melbourne Sexual Health Clinic

About the position:

The primary purpose of the Chronic Disease Care Co-ordination (CDCC), Health Promotion and Client Engagement Worker is to undertake care co-ordination activities that support the system navigation, health literacy and health outcomes for people experiencing social disadvantage related to experiences of trauma, substance use, homelessness, mental ill-health and/or engagement in street-based sex work. The CDCC will work with a team of Primary Health Care professionals including GPs, nurses, social workers, First People's Workers and other allied health staff. The CDCC will support individuals to:

  • Achieve goals set out in individual My Health Plans (formerly known as GP management plans)
  • Attend appointments
  • Liaise and communicate with their entire treatment team including arranging case conferences where required
  • Understand their chronic diseases and health activities
  • Access medications and other aids as required

In addition to the above care co-ordination activities the CDCC will support or lead in health promotion and client engagement activities undertaken by Access Health including but not limited to:

  • Promotion of awareness campaigns such as International Overdose Awareness Day and World Hepatitis Day
  • Client BBQ's and inclusion activities such as Christmas lunches
  • Health information and promotion resources such as pamphlets and promotional material in client access spaces

The CDCC worker will complete all case note and data activities as required for the position.

This position is 30.4 hours per week. Monday, Tuesday, Wednesday, Friday - 9:30am-5pm (there may be scope to negotiate days and hours per week).

Further details:

  • Tertiary level qualification in Social Work or similar field required (Bachelor degree or higher)
  • The successful applicant the will be employed under the Social, Community, Home Care & Disability Services Industry Award 2010 - Social & Community Services Stream Level 5 Pay Point 3
  • This position is subject to the satisfactory completion of Police Check and a Working with Children Check.
  • All applicants must hold a Victorian Driver’s licence during the period of employment

A full Position Description is attached below.

How to apply for this job

All applicants are required to submit the following 3 documents:

  • A cover letter outlining why you are interested in the position
  • A CV with up to date work and experience history
  • Responses to the following key selection criteria:
    • A thorough understanding of the health and social needs of people who inject drugs, people who are experiencing homelessness and / or people who are engaged in street-based sex work. Please also provide your work experience in this field.
    • A demonstrated knowledge and experience in working with people to achieve their health and social goals. Please outline both your knowledge and work experience.
    • An understanding and demonstrated application of the Social Model of Health
    • Experience in client assessment and support
    • Demonstrated commitment to teamwork in multidisciplinary team environments

The position description can be accessed below or via email at rebecca.thatcher@aus.salvationarmy.org.

Applications should be received by 9:00am Monday 9th September, via email rebecca.thatcher@aus.salvationarmy.org using the subject line: Care Coordination - Health Promotion & Client Engagement application via EthicalJobs.

For any enquiries please contact Rebecca Thatcher on 9536 7780 or via email.

Supporting materials  AH_PD_HealthPromotionand CareCoordination_20170707.doc