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Program Manager - North East - Youth and Family Services

Employer: Hope Street Youth and Family Services
Work Type/s: Part Time
Classification/s: Community Development, Housing & Homelessness, Management, Social Work, Youth
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 13 September, 2019.
Applications close: 24 September, 2019.

  • Fantastic leadership opportunity within a fast growing, passionate workforce dedicated to the effective delivery of services
  • Receive up to $18,450 of your salary tax free due to NFP salary concessions
  • Receive an attractive salary with salary packaging + 5 weeks annual leave 
  • Flexible work arrangements available to suit your lifestyle

About us

Hope Street Youth and Family Services Ltd ("Hope Street") has over 35 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.

About the opportunity

We are looking for an experienced and dedicated leader to manage a portfolio of youth homelessness programs, for a part-time 0.9 EFT position (9 day fortnight) to be based at Brunswick. This is a fantastic leadership opportunity to manage your own portfolio which includes coaching a team leader and 5 youth support workers operating programs in the North East.

Reporting to the Operations Manager, you will enjoy providing leadership and direction to 6 reports (a team leader and 5 youth support workers) and you will build on a culture of service excellence where optimal outcomes for young people are achieved. Together with the Operations Manager you will set the strategic direction of the programs that fall within your portfolio and you will ensure compliance in operational areas including service delivery, risk management and continual quality improvement.

About you

You have a social work, psychology and/or community development background and you have worked as a Team Leader, Program Coordinator or a Case Manager with at least 3 years of people management experience. You have a good understanding of delivering services to people through client-centred, therapeutic approaches within a case management framework. You share the values and the philosophy of our organisation and look forward to the opportunity to make a significant difference in the community.

We can offer you flexible work, a supportive environment and the opportunity to be part of a dedicated, high performing team.

This is an excellent opportunity to lead and mentor a dedicated, passionate team.

    A position description is attached.

    How to apply for this job

    Please address the key selection in your cover letter. Send applications to, using the subject line: Program Manager - North East - Youth and Family Services application via EthicalJobs.

    Please mark your application: Attention: Jennifer McAughtrie, Operations Manager.

    Applications close: 5pm, Tuesday 24th September 2019

    Please note the successful applicants will need to provide or undergo the following:

    • National Police Check
    • Working With Children Check
    • Victorian Driver’s Licence 
    • First Aid Certificate (desirable)

    We encourage applications from a diverse range of social, cultural, gender and disability backgrounds that reflect our community.

    Supporting materials  20190910, Program Manager North East PD.docx