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Consumer Engagement Consultant

Employer: Health Issues Centre
Work Type/s: Full Time
Classification/s: Administration, Health Promotion, Project Management, Advocacy & Campaigns
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 12 September, 2019.
Applications close: No Deadline – please apply as soon as possible

This isn’t just a funky workplace! We are in the serious business of transforming the health system so that it better serves the people it was built for. And that requires super-human powers.

Our weapons of choice include skills based training, performing arts, and social media. Our super-powers include mediating crowd conversations, extracting behavioural insights from white noise, agile project management and using human centred design to create solutions for people not institutions.

Right now we are looking for someone to join our growing team of troublemakers. Of course we’re interested in your expertise (we expect you to be awesome at consumer engagement and promotion and promoting consumer advocacy) but we’re more interested in your self-critical awareness, empathy, enthusiasm and ability to make us slap our foreheads and shout “Now why didn’t I think of that?”.

Respectful, transparent, communicative, collaborative, accountable are not aspirational, just business as usual. So what distinguishes us as a team?

Fearless Flying

We don’t micro manage – we assume you know what you’re doing and that if you don’t you’ll work it out.

I’ve Got Your Back

We set you up to over achieve and help you up when you stumble

No Surprises

Failure isn’t an option. It’s a necessity. Just learn from it don’t cover it up.


If it’s not fixed – we will break it. And build something that does work.

We know we’re not the right option for everyone but we’re only looking for the exceptional.

Salary packaging benefits available when you join this amazing not-for-profit organisation.

For more specifics, please see the attached Position Description.

How to apply for this job

If you believe you have an X-factor and can live up to our expectations, send your CV and a cover letter starting with “My super-power is…” and ending with “Boom”. Candidates will be considered on receipt of application, so don’t delay!

Send to, using the subject line: Consumer Engagement Consultant application via EthicalJobs, attention Kate Mohay.

Supporting materials  Consumer Engagement Ad & PD Sep19.pdf