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Senior Policy Officer - Vendor Terms

Consumer Action Law Centre

We are undertaking an exciting project with the aim to bring up to date current consumer sector knowledge of unconventional home sales arrangements known as “Rent to Buy” or  “vendor terms” for sellers and buyers excluded from the mainstream finance market.  As the lead policy officer working on this project, and responsible for authorship of the project report, you will identify, propose and undertake policy analysis, research and strategic advice to further Consumer Action's mission of achieving more equitable outcomes for consumers.

About Consumer Action

Consumer Action is an independent, not-for-profit, campaign-focused casework and policy organisation. Consumer Action offers free legal advice, pursues consumer litigation and provides financial counselling to vulnerable and disadvantaged consumers across Victoria. Consumer Action is also a nationally-recognised and influential policy and research body, pursuing a law reform agenda across a range of important consumer issues at a governmental level, in the media, and in the community directly.

The Policy and Campaigns team builds on the experiences of our clients which forms the evidence base for our advocacy efforts, and engages with government, regulators, media, industry and community in pursuit of enforcement action, law reform and sound policy for low income and vulnerable consumers.

About This Project

The Vendor Terms Project is a discrete project with the aim of updating current consumer advocacy sector knowledge of unconventional home sales market practice.  Funded to run over 10 months, including reporting time, this project will involve desktop review of current, new and emerging practices in this area. It will seek to describe the consumer detriment through the lived experience of CLC clients and casework, through review of case files plus face-to-face interviews with affected consumers.  The project will be staffed by one full time Senior Policy officer, supported by a part-time solicitor to engage with legal research and analysis.

With this project, we want to increase visibility of the problem and build a case for change with concrete, well-considered policy recommendations.

About This Role

Key Responsibilities include, but are not limited to:

  • Undertake policy research and prepare briefs, reports, articles, fact sheets and other materials required by the project brief, including conducting client interviews; resulting in a comprehensive project report;
  • Coordinate the development of policy positions relating to matters that advance the interest of low income and vulnerable consumers in accordance with the vendor terms project;
  • Support the Director of Policy & Campaigns and the CEO in advocating to governments, regulators, businesses and others for the implementation of these policies;
  • Represent Consumer Action at relevant consultative forums and work co-operatively with identified stakeholders;
  • Work collaboratively with the Media and Campaigns team to ensure effective coordination of Consumer Action’s public messages and positioning, and where appropriate act as a media spokesperson;
  • Act as a subject matter expert in vendor terms policy

This position requires a tertiary degree in law or public policy, together with significant demonstrated experience, together with a commitment to advancing the public interest and social justice, significant experience in stakeholder management, and advocacy and/or policy development at a national level.

This is a fixed term, full-time role of 10 months duration, located at our offices in Melbourne CBD.  The salary range offered shall be $76,000 - $78,000 (per annum equivalent, paid pro-rata) commensurate with experience, plus superannuation.  Consumer Action Law Centre offers salary packaging therefore depending upon personal financial circumstances the value of the salary may be equivalent to up to $6,000.00 pa higher.

How to apply

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