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Stepping Stones Project Officer

Employer: Brotherhood of St Laurence
Work Type/s: Contract, Part Time
Classification/s: Project Management, Multiculturalism & Diversity, Volunteer Management, Administration
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 22 January, 2019.
Applications close: 25 January, 2019. (Expired)

Summary of program and its objectives:

The Children, Youth and Families division engages with individuals and communities to empower them and build their capacity through providing services, advocacy and community regeneration. The work of the division is structured around children and families as well as young people and refugees.

The Multicultural Communities Team (MCT) has been at the forefront of the migrant rights movement in Australia for over sixty years. It pioneered the delivery of services to migrant communities and continues to strengthen the capacity and infrastructure of these communities, enabling them to be active participants in advocacy and service development. This work also builds bridges to mainstream services and opportunities. As a leading part of Brotherhood’s Refugees, Immigration and Multiculturalism (RIM) transition area, the MCT department works to:

  • Strengthen families, communities and their organisations
  • Shape responsive service provision
  • Learn through its relationships with recently-arrived communities, to act as a centre of knowledge and experience.

Main responsibilities of the role:

The Stepping Stones Project Officer – Mentor and Admin Support, will work closely with the Stepping Stones to Small Business team and the Community Volunteers Coordinator to help recruit, train, support and match business mentors with Stepping Stones participants to build their businesses with ongoing support and relevant expertise. The position will also assists the Stepping Stones program overall with general as well as more complex administration tasks including managing intake systems for program participants and mentors, financial administration, and customer service when requested.

To meet the selection criteria, candidates will require:

  • Well-developed interpersonal and communication skills, including the ability to deal with a broad range of people at all levels and to provide accurate information
  • Experience working with volunteers and mentors with an understanding of the motivational factors and support needs of volunteers
  • A professional manner with a high customer service focus
  • Empathy and compassion towards working with people from refugee and migrant backgrounds
  • Previous experience in the provision of a broad range of administration duties in a customer service environment
  • Proficiency in MS Office programs, including Word and Outlook
  • Strong organisational and planning skills, including the ability to manage time effectively, set priorities, and adapt to changing situations
  • Self-motivation, with the ability to work independently and contribute effectively within a team environment
  • Understanding of and empathy with the values and ideals of the BSL.
  • Knowledge of relevant external services and referral pathways for refugee friendly services

This is a part time position working 22.8 hours per week on a 12 months maximum term.

Salary will be in the range of $59,124.88 to $63,134.39 pro rata per annum, based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation.

A copy of the position description and screening questionnaire can be downloaded at and are also attached below.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.