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Housing Support Volunteers

Asylum Seeker Resource Centre

About The ASRC

The Asylum Seeker Resource Centre (ASRC) is both a place and a movement. We are an independent not for profit, whose programs support and empower people seeking asylum to maximise their own physical, mental and social wellbeing. As a movement, we mobilise and unite communities to create lasting social and policy change for people seeking asylum in Australia. We are proud to be owned and run by our community of volunteers and supporters.

The ASRC employs over 100 staff and depends on 1000 dedicated volunteers to carry out programs that support and empower over 4,000 people seeking asylum each year.

About The Role

In this role you will provide information, support and referral for members experiencing housing stress or homelessness. This role will support the Casework and General Access Programs to effectively respond to members’ housing needs.

Commitment Required

We are looking for a minimum commitment of 1 shift per week for a period of 12 months. Shifts are available every weekday from 10am-5pm.

Key Responsibilities

  • Follow up on housing support tasks for clients and projects (including HEF referrals, advocacy with housing and homelessness agencies, advocacy with landlords and other stakeholders, etc.) as delegated by the Housing Coordinator.
  • Work with the Casework and GAP Volunteer Teams and other housing projects to support clients experiencing housing crisis.
  • Maintain housing resources for use by clients and the Casework and GAP Volunteers teams.
  • Perform various administrative tasks, as required by the Housing Coordinator.
  • Represent the Housing Services within the ASRC and externally.
  • Other duties as required.

Selection Criteria

  • An understanding of homelessness and, in particular, the needs and issues affecting people who are at risk of, or experiencing, homelessness.
  • Good communication (written and verbal), problem solving, and assertiveness.
  • Ability to work effectively with people from culturally diverse backgrounds in an empathetic and culturally sensitive manner.
  • Ability to work independently, as well as effectively as part of a team.
  • Ability to respond appropriately to clients with high needs, challenging behaviour and/or those who present in crisis.
  • Administrative skills and computer literacy, including familiarity with Microsoft Word, Excel and Access.
  • Tertiary Qualifications in Social Work, Welfare Work, Youth Work, Community Development, Counselling would be highly regarded, or equivalent experience in the welfare sector (desirable).
  • An understanding of the needs and political context of asylum seekers (desirable).

A full Position Description is attached below.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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