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Case Manager - Outreach

YWCA Australia
  • Be part of a national feminist organisation
  • Exciting opportunity for someone with passion and drive
  • Great team and support network


We are a proudly feminist not-for-profit organisation and for over 140 years we have been working at the forefront of gender equality through our housing, community programs and advocacy. Our five-year plan has a focus on making young women’s leadership and women’s housing our priority for gender equity in Australia. This will ensure we continue to deliver measurable and meaningful impact towards a future where gender equality is a reality.


YWCA Australia is currently seeking a dedicated Case Manager, Outreach to join our CASY House Team in our Darwin location. This is a part time role (3 days per week) role on a maximum term contract ending on 30 June 2025.

The role is responsible for the early intervention response for young people in youth accommodation services through the provision of outreach case management including:

  • facilitating safety, well-being and housing independence
  • addressing crisis needs

This is an identified position for Aboriginal and Torres Strait Islander people. All applicants must be of Aboriginal and/or Torres Strait Islander heritage. Aboriginality is a genuine qualification authorised under Section 56(2) of the Equal Opportunity Act 1984.


The ideal applicant will have:

  • Tertiary qualifications in Community Services, Social Work or relevant area
  • Proven knowledge and experience in direct, culturally appropriate, and strength-based client service delivery and case management with people experiencing, or who have experienced, domestic and family violence
  • Demonstrated knowledge of the issues and sector related to young people, domestic and family violence, the criminal justice response, family law, child protection, mandatory reporting, policy and processes
  • Ability to build strong relationships at all levels based on trust and collaboration

This position will require the applicant to satisfactorily meet our pre-employment requirements. This includes:

  • Completion of a national criminal history check
  • A valid relevant state-based working with children permit.

Don’t meet every single requirement? At YWCA Australia we are dedicated to building a diverse, inclusive and authentic workplace. If this role speaks to you but your past experience doesn’t align perfectly, we encourage you to apply anyway.

Position Description

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