• Great development opportunity with training on the job
• Prioritised role for Aboriginal and/or Torres Strait Islander peoples
• True hybrid working environment – opportunity to work from the Mitcham office and home

The Role

The Systems Support Officer role is a great opportunity to pair your interest in technology and problem solving with hands on learning and development. In this role, you will have the opportunity to learn from senior members of the Operational Technology team and be mentored by one of our Senior Systems Administrators.

This role will contribute to Yarra Valley Water’s commitment to provide safe water and sanitation services to our customers and protect our natural environment.

About Us

Yarra Valley Water provides essential water and sanitation services to over two million people. We are one of Australia’s largest water utilities with more than 30% of Victoria’s population relying on us 24/7. We’re future focused and continually work to anticipate the changing needs of our customers and stay ahead of evolving community expectations. We’re shifting to a regenerative approach in our work to actively contribute to improving the natural environment we all rely on.

We’re committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management. In 2022, we welcomed Mullum Mullum Indigenous Gathering Place to our Mitcham office who are committed to promoting and strengthening their Indigenous cultural identity by providing a variety of activities and programs that incorporate art, music, language and storytelling.

Key Responsibilities

Key areas of responsibility include:

• Initially you will spend time learning about Yarra Valley Water, your team and the systems we use.
• You will have the opportunity to shadow members of your team and learn tasks in the system as well as complete some analytical tasks in Microsoft Excel or dashboarding systems.
• As you build up your knowledge and experience, you will take on more complex tasks, and in time, will be able to work through tasks independently as well as take on some programming work.
• You will be supported and coached along the way and will have the opportunity to complete technical certifications to support your learning.

About you

We are looking for someone who has a passion for problem solving and attention to detail, who is happy to give things a go and ask questions. If you have the following capabilities, please get in touch:

• Analytical thinker
• Positive and proactive attitude
• Eager to learn
• Likes to be part of a team
• Would like to work with (or has experience with) systems, programming and data
• Qualification in Engineering, IT or Data Analytics (desirable)
• Experience using Microsoft Office Suite, including Excel

Why work with us?

• The full-time salary ranges from $88,557.94 per annum, plus 11.5% superannuation
• Sorry business and ceremonial leave
• An inclusive culture, that cares deeply about people and their professional growth
• Flexibility for real. For us it starts with trust.  We’re committed to creating a truly hybrid workforce – where our people are empowered to design their days with their teams, around where their work is best done.
• Home office set up allowance of $650
• Laptop and headset provided
• 14 weeks paid parental leave
• 15 personal leave days per year
• Opportunities to get involved in NAIDOC Week and Reconciliation Working Group activities

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So, if you think you have what it takes, but don't necessarily meet every single point on the job description, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

How to Apply

If you are Aboriginal and/or Torres Strait Islander please apply. We’ll give your application priority consideration, as per Special Measures provision of the Equal Opportunity Act 2010.

If you want to learn more, please reach out to Raman Kowsikaraman (Head of Operational Technology) on (03) 9872 2408, Keedan Rigney (Aboriginal Partnerships Project Manager) on (03) 9872 1646 or Rachel Speirs (Senior People Partner) (03) 9872 1429.

If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please contact us via email [email protected] using the subject line: Systems Support Officer (Prioritised First Nations Position) enquiry via EthicalJobs.

This position is available for Yarra Valley Water employees and external applicants.

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.