• Part-time (45.6 Hours per fortnight)
• Permanent
• Nurses level 4 dependent on qualifications and experience + superannuation
• 5 Weeks Annual Leave
• Up to $15,900 for living expenses + up to $2,600 towards meals and entertainment can be tax-free through NFP Salary Packaging
• Registration required: AHPRA

About us

Youth Support + Advocacy Service (YSAS) is one of Australia’s largest and most comprehensive, youth specific community service organisation that enables young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives.

YSAS is a Child Safe organisation. We actively promote the safety and wellbeing of young people, and are committed to protecting young people from harm or abuse who come into contact with and/or access our service.

At YSAS we are committed to people of a diversity of backgrounds and identities being included, represented, and having the opportunity to participate equally in the life of our organisation and the communities in which we provide our services. We strive to create the conditions where people feel safe, enfranchised and valued. We value lived-living experience wisdom, insight, and knowledge.

About the position

The Care Coordinator plays an integral role in the development and delivery of the Birribi model of care. Care Coordinator provides high quality care and case management of young people and their families who are admitted into the Birribi unit.

The Care Coordinator works closely with Keyworkers to support allocated YP to achieve their goals during their stay at Birribi unit. Care coordinator is responsible for the development, implementation, facilitation and continuous review of group programs and activities within the Birribi program. The Care Coordinator ensures the content of group delivered are of high quality, evidence based and appropriate for the young people admitted to Birribi unit.

The Care Coordinator occupies a leadership role at Birribi and responsible for the development and support of a high performing team. This involves supervision of staff members, including annual Performance Review, and seeks out appropriate training opportunities for staff. The Care Coordinator supports the Team Leader Care Coordinator and the Manager in developing and facilitating team workshops and planning days.

Key Selection Criteria

1. Developed engagement skills, problem solving and clinical capabilities to ensure all young people participate in and benefit from their stay at Birribi unit.
2. Demonstrated ability to coordinate, deliver and maintain oversight of care of young person allocated to them; this include intake, admission, assessment, management plan, risk assessment, case review, family work, discharge planning and post discharge support.
3. Ability to provide leadership and support to a multi-disciplinary team to ensure quality service provision (within a residential treatment setting) for young people experiencing health and wellbeing issues associated with problematic alcohol and drug taking.
4. Demonstrated experience in the provision of supervision, client case reviews, staff development, performance management, mentoring, and maintaining a positive team culture.
5. Experience in designing and facilitating groups for young people.
6. Developed report writing skills, record keeping / data management, word processing and other computer skills.

What our young people request from our workers

Young people across YSAS have spoken out and given feedback about the qualities that best describe a good YSAS worker:

“A good worker takes the time to understand your interests and doesn’t treat everyone the same.” “Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner”. “It takes time to trust someone, but it’s worth it when you know they’ve got your back”. Young people have also raised that genuine human connection is an important quality, “being authentically human”, while having a holistic, flexible, and adaptable approach that considers the entire context of a young person’s life and their intersectionalities. “It’s about making sure workers don’t just tick boxes but genuinely want to see us thrive”

Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.

For full details of the position and more about YSAS benefits please visit our employment website https://ysas.org.au/employment/

Why work with us?

• YSAS has a true commitment to flexible working, ensuring that individual, team and client needs are met
• YSAS offers additional leave entitlements such as gender affirmation, ceremonial leave for Aboriginal and Torres Strait Islanders, fertility leave, blood donors leave, a generous Parental Leave Scheme and the ability to purchase additional leave.
• Access to learning and development opportunities
• Employee Assistance Program (EAP)

Please Note

1. As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check.
2. You must have Australian work rights to apply for this position.

Further Enquiries

For a confidential discussion about the position, please contact Kylie Weiss, Residential Manager, on 0439149125 regarding Care Coordinator, Recruitment Ref. Number – 035_2026.

• YSAS is an equal opportunity employer, and we welcome applications from all sectors of the community.
• YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.

A position description is attached.