Kids Helpline is Australia’s only free, confidential 24/7 online and phone counselling service for young people aged 5 to 25. Kids Helpline makes a difference to the emotional wellbeing and lives of children and young people every single day – ensuring young people know they are not alone.

About the position:

The newly created role of Specialist Programs and Projects Manager is responsible for the management and successful delivery of a range of new and emerging programs and projects for yourtown Virtual Services. You will:

• Lead the development of current and emerging digital services for all Virtual Services Programs including Kids Helpline and Parentline
• Lead the development and implementation of other current and emerging Virtual Services Projects and Programs
• Project Manage the “My Circle” project – and exciting an innovative Digital Mental Health project undertaken in conjunction with Sydney University and BUPA Health Foundation
• Oversee continuous improvement processes for all Virtual Services programs
• Represent the organisation in forums, media, peak bodies and networks in a positive and professional manner

About you:

You will have Bachelor level qualifications in Psychology, Social Work or similar and direct practice experience utilising digital mental health platforms for young people. In addition, you will have:

• Knowledge and experience in the use of digital and online platforms to reach and support children and young people
• An understanding of, and the ability to manage continuous improvement processes that support service delivery as they relate to online and virtual services
• Strong communication skills, including the ability to represent the organisation in media, peak bodies and networks
• Strong leadership skills, with experience in managing programs/services
• Proven experience in managing projects

If you are looking for an opportunity where you can be innovative, drive change and have a positive impact on the lives of young people we would love to hear from you. We offer attractive employment conditions including access to salary packaging arrangements and paid parental leave. Find your place at yourtown.

At yourtown, we believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Our services include Kids Helpline, training and employment services, parent education and specialist accommodation for families. At yourtown you will be part of the solution.

How to apply:

To apply, and for a full Position Description please visit: www.yourtown.com.au

Contact: Marnie Elliot – Talent Acquisition Specialist on 07 3867 1376

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

"In our team we value diversity, inclusivity and people who want to make a difference"