Your Side Australia is a leading provider of support services for older people, vulnerable seniors, and carers throughout Sydney. For 30 years we've kept our commitment to give people greater choice and to enhance their independence and wellbeing.

We do this by assisting Commonwealth Home Support Programme (CHSP) providers to enhance service quality and increase capacity, particularly amidst ongoing Aged Care reforms, as well as provide care management across a range of aged care services.

Your Side Culture

At Your Side, we believe work should be meaningful, rewarding, and flexible. Our workplace is supportive, inclusive, and fun! All our team members are passionate about care in the community and supporting older Australians and vulnerable people to live their best lives. Our values ensure we provide quality services that put people first – and that includes our employees.

We offer flexible work arrangements, making this role ideal for parents seeking part-time work/hours, postgraduate students (particularly those studying government policy, aged care, or health management), or aged care/health professionals looking for work-life balance.

Our vision is that every life can be a good one.

Your Role

We are looking for a Sector Support Coordinator, Aged Care to join our growing organisation on a part-time basis.

This role reports directly to the Chief Executive Officer and will focus on increasing home care provider capability and improve quality of service delivery through activities under a targeted range of primary areas, including engagement on the aged care reforms, promoting collaborative partnerships, compliance and improvement of business practices, workforce enhancements and embedding diversity and inclusion into service delivery. These activities will support service providers to uplift their capability ahead of the Aged Care reforms.

This role is a great opportunity to make an impact in the aged care sector while enjoying flexible working arrangements that suits you.

The role is supported by the Sector Support Administrator.

Your Responsibilities will include:

• Research and distribute accurate and relevant aged care information via bulletins to CHSP providers.
• Ensure all information on the website is up to date for service providers to access, including events, latest resources and bulletin back issues.
• Active participation in the SSD Community of Practice hosted by the Department of Health and Aged Care.
• Engage with the NSW and National SSD Network to raise provider issues, share good practices and collaborate with other SSD providers.
• Identify needs of CHSP and aged care providers to inform workshop content and identify sector understanding of the reforms and MAC updates.
• Assist in coordinating and support the delivery of online and face to face events including larger scale forums.

Your Skills and Experience:

• Understanding of the opportunities and challenges of the social services sector and the reforms agenda.
• Ability to interpret synthesise and distribute health and aged care policy for use by the aged care sector and adjacent services.
• Knowledge and skills in relationship building with multiple stakeholders, including with government and at senior levels of the sector.
• Strong communication skills to build excellent internal and external relationships.
• Ability to represent Your Side positively, articulate our value proposition and influence our key referral / stakeholder network

Why Join Us?

We offer a flexible, relaxed, and supportive work environment where you can make a meaningful impact in the aged care.

• Purpose-driven work: Your contributions will directly improve the lives of older Australians and those in need.
• Work-life balance: Flexible work arrangements, including working from home and part-time hours.
• Pet-friendly office: Well-behaved pets are welcome!

Your work will vary daily – from leading forums and community events to engaging with CEOs and care workers. Every day, you will be making real connections and helping people understand the access the best aged care services available.

D&I Statement

Your Side is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We know our team and our organisation is stronger with a diversity of backgrounds and experience, including lived experience of the issues we work on.

We strongly encourage people from underrepresented groups to apply, including Aboriginal and Torres Strait Islander peoples, CALD and LGBTQIA+ communities, and people living with a disability. Applicants are welcome to access the Your Side Reflect Reconciliation Action Plan 2021-2022.

Acknowledgement Of Country

Your Side acknowledges the Traditional custodians of this land, the Aboriginal and Torres Strait Islander peoples, and wherever we meet, we pay our respects to elders, past and present.

Please note: while this is a hybrid role, candidates must be able to attend the offices in Chatswood, Sydney as required.

If you have any questions or require further information, please contact HR on [email protected], using the subject line: Sector Support Coordinator enquiry via EthicalJobs.

We are handling the hiring process internally, so we request that recruitment agencies please refrain from reaching out to us.