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Domestic Violence Case Managers

Women's Safety Services SA

Women’s Safety Services SA (WSSSA) is a leading provider of support services for women and children experiencing domestic & family violence. Our staff have passion courage and resilience that nurtures and supports life-changing outcomes for clients. Our organisation envisions a future where women and their children live safely and thrive in communities free from all forms of violence.

We are happy to announce the opportunity for multiple practitioners to join us in our ongoing work to achieve this vision.


If you are an experienced and passionate Case Manager, this could be your chance to make a meaningful impact on the lives of South Australian women and their children by joining our metro Adelaide Accommodation programs.

Domestic Violence Case Managers perform the following duties:

  • Conduct risk & safety assessments and establish client needs;
  • Deliver crisis intervention and case management support to clients;
  • Implement quality case plans in consultation with clients to support ongoing safety.

We have opportunities based at Western suburbs accommodation site.

There are multiple full time positions available, ranging from short term fixed term contracts to ongoing positions.


To be considered for this position you will have significant experience of case management, case work or crisis intervention in a domestic violence or closely related field. Adaptable, self-motivated, with an unflappable-but-friendly demeanour will help you succeed in this challenging and rewarding role.

  • A Degree or Diploma in Social Work, Social Sciences, Community Services or similar, and/ or experience commensurate with the position.
  • Significant case management and crisis intervention experience within a DFV or related setting;
  • Understanding of risk assessments and safety management planning;
  • Strong interpersonal skills, high empathy, and able to support clients of diverse backgrounds;
  • Strong initiative with ability to plan and manage complex caseloads;
  • Experience in managing electronic client records, and strong attention to detail;
  • A current drivers licence, and be eligible for, or hold a DHS Working with Children Check and National Police Clearance


We are proud to offer the following benefits to our valued staff:

  • Level 5, Social, Community, Home Care & Disability Award: Hourly rate of $48.13 / Annual $93,859 FTE
  • Generous above award Enterprise Agreement entitlements: Including
    • 5 Wellbeing days
    • On-Call leave
    • 6 weeks paid parental leave
    • Paid Domestic & Family Violence Leave
    • First Nations Ceremonial, and Cultural leave
  • Salary Packaging Options: up to $15,900 tax free and other incentives available
  • Commitment to work life balance: flexible hours/ ways of working
  • Career Development Opportunities: promotion opportunities, on the job and in-house training.
  • Women’s led organisation: client-centred, strengths based, diverse, trauma-informed, supportive and responsive
  • Specialist Trauma-informed Employee Assistance Program

WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce. Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.

How to apply

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