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Case Officer / Lawyer

Worker Assist Tasmania Inc
  • Employment type: Full-time (Flexible work arrangements available)
  • Commencement date: January 2024
  • Location: Liverpool Street, Hobart.
  • FTE: $65,361.00 to $82,351.59 (plus 17% superannuation). Remuneration is dependent on the level of experience/qualifications but open to negotiations.

This is a unique and rewarding opportunity to join the Worker Assist Tasmania team in Hobart. We are interested in hearing from lawyers at the graduate level and those with experience in workers' compensation in Tasmania to provide information, advice, and support to injured workers via our service.

Our services include:

  • Worker Assist is a community legal centre that operates a predominantly telephone-based advisory service five days a week, providing information, advice, support, and referrals.
  • Face-to-face consultations and casework.
  • Community engagement and education.
  • Policy and law reform work.

Overview of position

    • Liaise directly with injured workers through either the telephone advice service or face-to-face legal advice sessions/case management regarding their rights and obligations when lodging a workers/asbestos claim.
    • Contact treating doctors or appointed insurers/lawyers to obtain details, discuss the claim and negotiate options for the injured worker.
    • Assist workers in preparing for negotiations appearances at the Tribunal or with the employer/insurer.
    • Ensure quality and consistency of the delivery of legal services by Worker Assist policies to ensure high service standards to clients.
    • Monitor casework to identify issues/trends to be reported to WorkSafe Tasmania and the WorkCover Tasmania Board.
    • Contribute to developing and delivering community legal education and law reform activities of Worker Assist as required.
    • Foster a collaborative team culture for staff and volunteers that is professional, productive, supportive, and consistent with Worker Assist's vision and values.
    • Liaise with relevant stakeholders to facilitate client referrals.
    • Supervise the volunteer program and take an active role in the service.
    • In consultation with the Principal Solicitor, provide input on the development of the service, including budgets, community education, reports, and services.
    • Prepare papers, submissions, policies, reports and presentations for the Board and relevant stakeholders.
    • Other duties as reasonably directed from time to time by the Principal Solicitor.

    Our vision and values


    A dynamic service recognised for providing free information, advice, and support to improve the experience of injured workers and their families.


    Compassion: We strive to provide compassionate service, allowing space for people to talk, share and heal.

    Care: We value caring for the well-being of ourselves, the team around us, our clients, and the community we work in.

    Commitment: We are committed to assisting, informing, and supporting Tasmanian workers.



    1. Sound understanding of the Workers Rehabilitation and Compensation Act 1988 and the claim process. We are open to applicants who are lawyers or those who have experience in the area.
    2. Demonstrate an understanding of and commitment to social justice and the values of Worker Assist Tasmania.
    3. High level of computer literacy, including Microsoft Office and Teams.
    4. Knowledge of legal and non-legal referrals appropriate to injured workers and their families.
    5. Understanding of issues affecting injured workers.
    6. Ability to work flexibly, collaboratively, professionally, and with external stakeholders.
    7. Well-developed legal research skills.
    8. Ability to communicate effectively, including advocacy, negotiation skills and the capacity to effectively convey complex legal concepts with clients from diverse backgrounds, including vulnerable clients, including those:
      • From culturally and linguistically diverse backgrounds
      • From Aboriginal and/or Torres Strait Islander backgrounds
      • With a disability and or
      • Have experienced trauma


    1. Strongly encourage applications from Aboriginal and Torres Strait Islander people or of a multicultural background.
    2. This position may require occasional evening or weekend work for community events or client assistance.
    3. Admission as a Legal Practitioner in Tasmania (or eligibility for admission).
    4. A current driver's licence is desirable but optional, as travel is sometimes required.


    In addition to having a meaningful and rewarding career, you will receive:

    • Generous leave entitlements with additional paid leave over Christmas/New Year and leave loading
    • 10 accrued days off each year and Easter Monday/Tuesday leave
    • Generous carers and sick leave provisions
    • 17% employer superannuation contributions
    • Professional training and growth opportunities
    • Flexible working options considered
    • Parental leave (16 weeks)
    • Salary will be in the range of $65,361.00 - $$82,351.59 based on qualifications, skills, and experience.


    Further information about Worker Assist is available at or our Facebook page.

    If this sounds like an opportunity you would be interested in, please apply now.

    Shortlisting and interviews may commence, and appointments may be made before the closing date, so don't delay.

    Only shortlisted candidates will be contacted.

    How to apply

    This job ad has now expired, and applications are no longer being accepted.
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