About the Role

The Education & Training Administration Officer is a key support role in the newly established Education, Training and Engagement Team at Women’s Legal Service NSW.

This Team creates and delivers legal education to improve legal literacy and support systems change. We deliver training to community organisations, allied professionals, workplaces, and the broader public on legal issues affecting women - drawing on the real-world insights of our solicitors and the expertise of our curriculum and content creators and training specialists.

As the Education & Training Administration Officer, you’ll help turn complex legal content into accessible, well-organised learning experiences. You’ll coordinate training requests, manage bookings and logistics, and support the team to deliver high-quality, accessible legal education across NSW.

This is a great role for someone who is organised, responsive, tech-savvy, and passionate about gender justice. You’ll be part of a collaborative and values-driven team working to make the law more accessible and equitable for women and gender-diverse people.

Your Role in the Team

As the first point of contact for education and training enquiries, you’ll be responsible for making sure the work of the team runs smoothly and that our delivery is well-organised, and well-attended.

You’ll work closely with:

• Curriculum and content creators, who design training that meets adult education standards
• Solicitors, who lead the research and development of training materials
• Solicitors and Trainers, who deliver training across NSW
• External stakeholders, including community organisations, professional associations, and training partners.

Key responsibilities include:

• Coordinating incoming training requests from community organisations, workplaces, and professional bodies.
• Managing platforms and systems for online training, including registrations, access links, and basic tech support for participants and presenters.
• Promoting training opportunities by email, on social media, and third-party platforms.
• Organising training logistics, such as scheduling, managing trainer availability, booking venues, and arranging travel and accommodation for staff.
• Collaborating with team members to ensure training materials are prepared, up-to-date, and accessible.
• Keeping accurate training records, managing participant communication, and supporting evaluation and feedback processes.
• Providing general administrative support to the Team, including general research and scheduling.

You’ll be joining an organisation that values lived experience, intersectional feminism, and strong relationships with community. Your work will help ensure our training reaches the people who need it - and supports systemic change for women across the legal, human right/social justice, social services, civil society and business sectors.

ABOUT US

Women's Legal Service NSW advocates for an end to gender-based violence and for gender equality in Australia. As a state-wide specialist women’s legal service, we assist women and non-binary people across NSW to obtain legal advice and representation from our trauma informed, holistic legal practice to address women’s safety and economic security.

We use our experience gained from working with over one hundred thousand women and our expertise in a feminist analysis of social issues and the law to determine where we can make the most meaningful and impactful interventions that make positive change structurally and systemically. We have invested in the development of our specialist expertise to advocate for structural changes in legislation and policy through law reform and through the provision of education and training to our colleagues in the legal profession, the community services sector, and the community.

We advise and represent women in a range of practice areas including discrimination, employment, sexual harassment, family law, domestic/family and sexual violence, and compensation and victims support for victims of crime.

WORKPLACE OF CHOICE

Women’s Legal promotes gender equality through creating a workplace of choice for women that is:

• Safe. We have clear and effective policies on sexism, discrimination, harassment, bullying and abuse.
• Diverse. We acknowledge, encourage and respect diversity and lived experience.
• Culturally Safe. We acknowledge and respond to the need for cultural safety for First Nations staff.
• Flexible. We acknowledge and support flexible work arrangements accommodating caring responsibilities, disability or health issues and study commitments.
• Supports Professional Debriefing. We work in a trauma informed practice that acknowledges the vicarious trauma associated with our work and provide debriefing on an as needed basis whilst also having a requirement for regular external professional debriefing supervision.
• Focused on Career Growth and Development. We facilitate career advancement by offering opportunities to expand knowledge in legal practice, leadership, and strategic organisational development, equipping professionals for success in evolving roles.

Women’s Legal seeks to close the gender pay gap by providing job and economic security with an Enterprise Agreement that pays above Award and provides generous leave provisions. You have the option to salary package which can add up to $15,900 in tax-free pay annually.

Education & Training Administration Officer - Salary range 2024-2025

Grade 4 From $86,603.15 to $94,247.57 per annum (salary level based on experience) plus salary packaging.

The position is based in our office at Lidcombe. The role may require travel across Greater Sydney as well as to rural, regional, and remote NSW on our community outreach trips.

selection CriteriA

Essential

1. Commitment to Social Justice

• Demonstrated understanding of, and commitment to, social justice issues for women, particularly First Nations women, and women experiencing deep and persistent disadvantage (social, economic, and cultural).

2. Qualifications & Experience

• Experience coordinating events, training, or workshops, including managing logistics.
• Familiarity with adult education or continuing professional development (CPD) processes.

3. Organisational & Administrative Skills

• Ability to coordinate operational processes and logistics,

4. Data Management & Reporting

• Ability to generate reports and insights to support decision-making and improve legal service delivery.

5. Technical & Systems Proficiency

• Proficiency in Microsoft Office
• Experience using Client Relationship Management (CRM) or Learning Management System (LMS) platforms.
• Ability to utilise social media, Mailchimp, ticketing platforms

6. Stakeholder Engagement & Team Collaboration

• Excellent interpersonal and written communication skills to work effectively with solicitors, legal support staff, and external stakeholders.

7. Travel Flexibility

• Ability to travel across Greater Sydney and to rural, regional and remote NSW if required.

Being a woman is a Genuine Occupational Qualification for the purposes of WLS service provision (Section 31 Anti-Discrimination Act 1977).

Selection criteria listed above must be addressed for your application to be considered.

If you have any queries about the role please email Katrina Ironside, CEO at [email protected] using the subject line: Education & Training Administration Officer enquiry via EthicalJobs.