ABOUT GENWEST

GenWest (formerly Women’s Health West) is a family violence support service. We deliver programs that support communities to lead safe and healthy lives. We support people based in Melbourne’s west.

We live our organisational values of:

• Freedom – We centre freedom from oppression, discrimination, and violence in all our work. We take responsibility for behaving and working in ways that promote freedom and we are accountable for the actions we take.
• Connection – We foreground connection to ourselves, each other, our clients, the community, the land, and the environment. We believe in the strength of belonging, of being inclusive, and in working together to achieve change.
• Resistance – We uphold human rights and in solidarity, work together to disrupt injustice and transform lives.
• Love – We treat each other with respect, kindness, and compassion, and are committed to creating an environment where all feels seen, heard, and valued.
• Creativity – We embrace and nurture creativity and curiosity. We reflect critically, ask questions, listen, and actively pursue learning.

GenWest is an equal opportunity employer and, in keeping with our VCAT exemption, welcomes applications from anyone who identifies as a woman. (VCAT Exemption No. H119-2017.)

ABOUT THE ROLE

We are seeking a Senior Receptionist to join our team of casual administrators that provide professional and responsive reception service to staff, visitors, clients and community members.

The senior receptionist offers the first point of contact in a triage response for current and potential clients, requiring a skilled, boundaried and empathic focus on determining risk and eligibility for services.

The position works closely with GenWest’s integrated family violence staff in this triage role, and is expected to develop and maintain productive and collaborative relationships with all GenWest staff, clients and visitors, to contribute to positive program outcomes and enhance GenWest’s reputation for warm and responsive service delivery.

There is an expected 1-2 days a fortnight (Friday) as a known roster, with additional hours negotiated for peek periods, staff leave or training.

The position is available on a casual basis and is paid at GenWest EA Level 3, pay point negotiable dependent on experience (ranges from $40.68 - $43.63 an hour + 10% superannuation.

How to Apply

GenWest is an equal opportunity employer and, in keeping with our VCAT exemption, welcomes applications from anyone who identifies as a woman. (VCAT Exemption No. H119-2017.)

Applications should include a resume and brief cover letter. Shortlisting will commence as applications are received - so if this is of interest to you, apply straight away!

To submit your application, click Apply Now.

Please note: all appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by the Victoria Police and a Working with Children Check. You also need to provide international police check if you have worked overseas within the last ten years for a minimum of twelve months and provide a COVID-19 vaccination history or authorised medical exemption.