Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years.

Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

The Mental Health team at Woden Community Service is seeking for a motivated Support Coordinator who will provide person-centred, recovery-focused support across all WCS mental health programs, ensuring cohesive, high-quality services for participants. This role involves working flexibly across the following programs:

• The Way Back Support Service (TWBSS): Providing up to 12 weeks of post-crisis support following a suicide attempt.

• Transition to Recovery (TRec): Delivering tailored, flexible, recovery-oriented assistance to participants transitioning from acute care or preventing hospital admissions. This program operates 7 days a week from 9:00 am to 9:00 pm.
• Step Up Step Down (SUSD): Delivering intensive community-based outreach to support recovery and prevent or manage hospitalisation.
• Hoarding Advocacy Support Service (HASS): Providing advocacy and hands-on support for individuals experiencing hoarding-related challenges, including psychoeducation and group facilitation.
• Commonwealth Psychosocial Support Program (CPSP): Delivering outreach and group-based support to enhance personal capacity, social participation, and community connections.

Our Offer:

• Casual appointment.
• Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
• National EAP Service.
• Work in a highly skilled, supportive and dedicated team.
• Professional development and extensive training provided.
• Monthly external clinical supervision.
• Location: BOWES Place, Phillip and Outreach in the Community.

Experience and Qualifications:

• Minimum of Certificate IV in Mental Health or equivalent, with at least 1 years’ experience in Mental Health field.
• ACT Working with Vulnerable People registration including NDIS.
• National Police Check.
• Strong knowledge of recovery-focused, trauma-informed, and person-centred practices.
• Effective communication skills (both oral and written) and good interpersonal skills to engage and build trust with diverse individuals.
• Experience in risk assessment, safety planning, and working collaboratively with other service providers.
• Ability to exercise judgement and discretion in handling sensitive and confidential enquiries and information.
• Demonstrated ability to establish rapport and build and maintain sound relationships with individuals, carers and families based on mutual respect and trust.
• Demonstrated understanding of professional boundaries, privacy and confidentiality.
• Demonstrated ability to work with limited supervision.

Please note that you are required to be available from 1pm to 9pm and weekend shifts, with minimum availability of 15 hours up to 35 hours per week.

A full Position Description is attached outlining the knowledge, skills and experience.

To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.

To apply:

Please submit your resume and a cover letter outlining how your skills and experience meet the essential requirements of the role you are applying for. Please visit our website for more information, via the "Apply Now" link.

For further information, please contact Rachel Ashton at [email protected] using the subject line: Mental Health Support Coordinator enquiry via EthicalJobs.

Applications may close early if a suitable candidate is found prior this date.

For more information about WCS and services that we provide, including Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.