• Leading community services organisation
• Salary packaging and competitive sector remuneration
• Full Time, Maximum Term (until 30 June 2024)
• Based at Mount Waverley

About the opportunity

We have an opportunity for a Client Liaison Administrator to join our Carer Services Program. The program delivers a range of support services to carers who provide unpaid care and support to a family member or friend, who is frail due to age or has dementia, a disability, mental illness, terminal illness or chronic health condition.

This newly established position will support Assessment and Planning Officers and the broader Carer Services team with a range of administration and customer service tasks. The Client Liaison Administrator will act as the first point of contact for clients and vendors, assisting with general queries and scheduling appointments for service delivery. The role will also provide data entry support within our client management system DC2Vue.

About you

To be successful in your application you will meet the person specification in the position description, including having previous experience in administration and customer service roles.

You will have excellent attention to detail and the ability to prioritise a varied workload with conflicting tasks and deadlines. A strong initiative and the ability to adapt to new systems and processes quickly are essential to this role. You will enjoy interacting positively and calmly with people from all walks of life and be able to communicate clearly by phone and face to face.

Candidates with previous experience in a human services organisation will be highly regarded.

How to Apply

If this sounds like you, find out more about this role or apply today. Please upload the following as part of your application:

• Cover letter (outlining your suitability according to the person specification in the position description)
• Current resume

Get in touch

For more information about the role, please contact Lisa Legge – Service Coordinator, Carer Services on 0434 859 299 (during business hours).

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice.

Visit us: unitingvictas.org.au

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking. It is a condition of employment that all eligible workforce receive the COVID-19 vaccination and supporting evidence may be requested in order to perform duties at any of Uniting’s workplaces.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.