• Full-time position – 37.5 hours per week
• Based in Macquarie Park
• SCHADS Award – salary based on experience + super + salary packaging benefits

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the program

Wesley Financial Counselling is a free, face-to-face, confidential counselling for individuals and families experiencing personal financial difficulties and/or crisis.

Our program provides comprehensive, specialist counselling support in order to address the immediate distress caused by financial hardship and enable our clients to build longer-term capability to budget and manage their money better and make informed financial decisions in the future.

Our service also recognises the importance of place-based approaches and the impact one’s community can have on all levels of wellbeing. We are therefore committed to imbedding our programs within vulnerable and most in need communities. Including those communities significantly impacted by natural disasters.

About the role

This is a dynamic and challenging opportunity for a Financial Counsellor to join a vibrant and passionate team.

As a Financial Counsellor, you will be responsible for:

• providing face to face, phone, and online financial counselling in line with funding requirements
• working with people experiencing financial hardship
• ensure every interaction with clients and potential clients is underpinned by the principles of unconditional positive regard

• ensure support provided is person centred and culturally appropriate
• support and empower those who are experiencing financial difficulties to develop short term crisis management solutions and assist to develop long term prevention strategies.
• provide comprehensive assessment and support to clients to assess for eligibility for Energy Accounts Payment Assistance (EAPA) Work & Development Orders (WDO)
• develop individual and tailored action plan in collaboration with client.
• provide all clients with information, analysis of options, and referrals to appropriate wrap around support

• provide advocacy on behalf of clients with creditors

If you have a real passion for supporting and empowering clients to make long lasting and significant life changes, this position is for you.

This is a child-related position and preferred applicants will be required to undergo a working with children’s check and criminal record history check.

To be successful in this position, candidates must possess the following:

Demonstrated behaviours

• willingness to affirm Wesley Mission’s Vision, mission and values and enthusiastically advocate our Word and deed ministry
• demonstrated ability to work unsupervised as well as an effective team player with a positive can-do attitude
• relates well to a range of people with sound listening and problem-solving skills
• displays unconditional positive regard during all workplace interactions
• confident professional attitude with strong initiative
• displays emotional maturity and resilience
• passion for supporting vulnerable and in need individuals
• dedication to developing strong relationships with local community
• willingness to learn and accept feedback

Essential skills / knowledge

• hold a Diploma of Financial Counselling
• industry experience as a financial counsellor
• member of FCAN
• experience and/or competency in delivering community education programs
• experience in telephone & online assessment and counselling skills
• computer literacy
• excellent time management, multi-tasking and follow-up skills
• excellent verbal and written communication skills
• high level of cultural competency
• understanding of strength-based practices
• current NSW driver’s license
• current working with children’s check

Desirable criteria

• accredited Financial Counsellor
• FCAN recognised peer supervisor
• experience working with people impacted by gambling
• experience working with Small Business Clients

• welfare industry experience
• sound background and training in general counselling
• experience in trauma counselling

Benefits of working at Wesley Mission

• access to EAP - employee assistance program
• monthly line support supervision
• opportunities for professional development
• opportunities to attend annual financial counselling conference
• access to discounted health and travel insurance
• career growth and training opportunities in a valuable sector
• attractive tax saving salary packaging

Please find a copy of the Position Description.

To be considered for this role, please click "Apply Now" and submit a copy of your CV/resume and a cover letter addressing all the selection criteria.

For further information, please contact:

Contact name: Vanessa Emery

Email: [email protected] using the subject line: Financial Counsellor enquiry via EthicalJobs

Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission. Aboriginal and Torres Strait Islander people are encouraged to apply.

A position description is attached.