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Family Caseworker

Wesley Mission

Wesley Homelessness Services

  • Full-time position
  • Based in Fairfield, NSW
  • Immediate start.

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “A Spirit-led disciple-making movement: doing all the good we can because every life matters”.

About the role

An opportunity exists for an experienced, motivated and teachable person to join our small team of caseworkers assisting families experiencing homelessness or homeless-risk in West and South West Sydney.

This is a demanding but rewarding role, requiring initiative, resilience, collaboration, creativity and genuine compassion. It involves working from offices in Fairfield and neighbouring districts, in partner organisations and in homes of our formerly-homeless or at-risk clients. It may include some earlier starts or later finishes in order to meet particular local needs. It will require travel across the districts in which we deliver services.

Essential criteria

  • Qualifications and experience relevant to the provision of quality accommodation, care and support activities for families
  • Understanding of homelessness and an ease in providing warm and credible empathy to families who are at risk of, who are, or who have been homeless – often at their most distressed or vulnerable
  • Ability to articulate practice that is person centred, trauma informed, culturally competent and respectful of diversity, and the role of case management in supporting permanent exits from homelessness
  • Ability to perform in complex and challenging community welfare settings – flexible and creative approaches to work, matched with tested personal attributes such as resilience, patience, initiative, compassion and commitment to self-care
  • Competency to respond to the safety needs of children at risk of serious harm
  • Communication and administrative skills – computer literacy, documentation, data collection, etc
  • Ability to embrace Wesley Mission’s values and to work within its codes of ethics and conduct – and to work respectfully alongside the mission and values of partner organisations.

Desirable criteria

  • Local, sector or organisational knowledge
  • Familiarity with sector practice guidelines, information systems and outcome measures.


Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010, Level 4, with generous salary packaging and a fully maintained branded motor vehicle available.

Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

Please find a copy of the Position Description here: Family Caseworker | Wesley Mission.

For further information, please contact:

Contact name: Hernan Guarnaschelli

Phone: 0418 522 581

Email: [email protected], using the subject line: Family Caseworker enquiry via EthicalJobs.

A position description is also attached.

How to apply

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