About Women's Legal Service WA (WLSWA)

WLSWA is the only gender specific community legal centre in WA, delivering services to women who are financially disadvantaged, and who live with multiple vulnerabilities that create other barriers to accessing justice.

Socio-legal assistance is tailored to ensure continuity in support and mitigate re-traumatising clients. As a specialist legal service, WLSWA works alongside and compliments generalist community legal centre work. WLSWA also promotes women’s human rights to be upheld and fosters legal and social change through a range of strategic activities, including law and policy reform.

In addition to the opportunity to join a great team, WLSWA offers flexible working arrangements, employee assistance program, targeted professional development, opportunity to salary sacrifice, and additional paid leave between Christmas and new year.

About the Client Service Officer role

The Client Services Officer (CSO) will be employer by WLSWA.

The CSO provides administrative support and reception duties for WLSWA. This position is the first point of contact for clients and other service providers contacting the WLSWA. This position works alongside other CSOs at WLSWA and supports clients and staff as required.

The CSO must have exceptional communication skills and the ability to assist clients in a non-judgmental and compassionate manner. It is also essential that the CSO works well within a small team and under minimal supervision.

We welcome people with diverse skills, experiences, perspectives, and backgrounds. We encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTQIA+, people who live with a disability, people from a culturally and linguistically diverse background, and people of all ages.

We make hiring decisions based on your experience, skills, and passion, as well as how you can enhance our organisation. When you apply, please tell us the pronouns you use, and any reasonable adjustments you may need during the interview process.

For a confidential discussion about the position, please contact Trudy Hedges on 0475 267 801 or email [email protected] using the subject line: Client Service Officer enquiry via EthicalJobs. 

Please note that shortlisting, interviewing, and appointing may begin immediately. We reserve the right to close the position prior to the closing date. Early applications are encouraged.

A position description is attached.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, live with a disability, have a culturally and linguistically diverse background and people of all ages.