Are you an experienced community services worker who is passionate about providing specialist support to victims of family violence to empower and provide a space that is safe, inclusive and trauma informed to support survivors of family violence to live independently and free from violence? Our Family Violence, Homelessness and Therapeutic Services program is excited to have a very rare opportunity to join our high performing and dedicated team.  We are seeking a dedicated and passionate family violence practitioner for our Rapid Response - Family Violence role.

The Rapid Response worker will be responsible of the delivery of Rapid Response/Crisis Response functions of the program area and provide interim support to rapidly respond to victim survivors in crisis and those with immediate comfort and safety needs

This role is a permanent full-time opportunity, and as part of Windermere flexible ways of working a 9-day fortnight can be applied. This really is a truly rewarding opportunity for someone with a professional background in working with victims of Family Violence.

Why work at Windermere?

We are committed to outcome-focused care for children, families and individuals and to making a positive difference in the community. As well as tailored support services for individuals and families, Windermere provides a varied scope of services to support disadvantaged and vulnerable people. Windermere offers a culture of flexibility, support and wellbeing.

Staff Benefits - this is where we stand out from the crowd!  Windermere offers staff a wide range of unique benefits beyond the salary.

• Flexible Ways of Working - home, in the office or combination of both
• Above Award Personal Leave and 17.5% annual leave loading
• Gifted days off (between Christmas and New Year)
• Employee Referral Program - $500 per referral
• Flexible Leave Scheme (50/52, 51/52)
• Salary packaging (up to $15,900 per year + additional $2,650 meals and entertainment)
• Structured performance and 1-on-1 development check-ins
• Secondment and career growth opportunities
• Staff discount program for everyday items
• Opportunities for professional development
• Study Leave provisions
• Rostered Days Off
• 9 Day Fortnight
• Paid Parental Leave   

Windermere care about staff and strive for continuous improvement, which is why we regularly ask our staff and consumers about what we can do better. n our staff survey from November 2024, 87% of respondents said they were "proud to work at Windermere" and 86.3% feel "we are committed to diversity, equity and inclusion".

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Key Selection Criteria:

• Bachelor level qualifications in social work, social welfare, community services or related discipline that meet the mandatory minimum qualifications for specialist Family Violence Practitioners and/or can demonstrate eligibility to work within the Family Violence Sector under Recommendation 209.
• Comprehensive MARAM Training and FVISS/CISS training (evidence of completion, or willingness to complete during the onboarding period).
• Demonstrated assessment skills including the MARAM framework and the practical application of FVISS/CISS to inform risk assessment and management.
• Demonstrated understanding of the Family Violence Protection Act 2008 and Child Information Sharing Scheme, Family Violence Information Sharing Scheme and Children, Youth and Families Act 2005
• Minimum 3 years’ experience in family violence sector (preferred), homelessness or welfare sectors.
• Strong intake and assessment skills with the ability to rapidly engage consumers.
• Demonstrated ability to work within a challenging and fast paced environment with tight deadlines and deliverables.
• Exceptional interpersonal and communication skills.
• High level of understanding of the complex needs and supports available to families including the impact of family violence, homelessness and other stressors on children and families
• Ability to use a range of IT/web-based applications to manage workflow in accordance with organisational requirements and privacy principles
• Excellent work/time management skills
• Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
• Current Victorian Drivers’ Licence
• Willingness to undertake relevant pre-employment screening and checks - including, Police Check, Pre-Employment Medical and Working with Children's check
• Right to Work in Australia e.g. Australian Citizen, Permanent Resident or Visa holder with full working rights

Our Family Violence, Homelessness and Therapeutic Services program is excited to have a very rare opportunity to join our high performing and dedicated team.  We are seeking a dedicated and passionate family violence practitioner for our Rapid Response - Family Violence role.

This is a newly created role that will join our current team to provide high level support to victim survivors in crisis and those with immediate comfort, safety and therapeutic needs via the provision of risk assessment and management, safety planning, brief intervention support and internal/external referrals to address their identified support needs.  This role will also support victim survivors to directly link with therapeutic supports including family violence and sexual assault counselling.

Candidates who have related community services experience are welcome to apply, although family violence risk assessment and management experience would be advantageous.

If this job excites you, then click the “Apply Now” button to view the detailed Position Description and submit your application. Please also ensure you address the Key Selection Criteria in your application letter.

If you require any specific access adjustments or support within the Windermere recruitment, interview or onboarding process please contact our Talent Acquisition Specialist via phone +613 8794 1311 or email [email protected] using the subject line: Rapid Response – Family Violence Worker enquiry via EthicalJobs.

Windermere is committed to creating equitable environments for consumers and employees.  We do this by building diverse and inclusive services and workspaces, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.