Want to know why it’s an exciting time to join Windermere? Firstly, there is no other organisation quite like us. Why do you ask? We are an independent community service organisation working across the Southeast of Victoria to help those who need it most. Our unique range of services include; Communities for Children, Family Health & Wellbeing, Childhood Development, Education & Support, Early Intervention Therapy Services, NDIS Support Coordination and Plan Management, Homelessness Support, Counselling Services, assistance to support victims of trauma, assault and violent crimes and Recovery Support Services.

We are currently recruiting for a passionate and skilled Manager, with extensive experience and proven capability in the delivery of disability services to fill a Part-time (.8) position with work from home / flexible ways of working options.  

Reporting to the Director Services, Growth and Impact, the Manager - NDIS Services is responsible for a range of activities including enabling efficient and sustainable growth and balancing the needs of daily operations, to ensure timely and high-quality supports for our consumers across our South-East locations.

Why work at Windermere?

We are committed to outcome-focused care for children, families and individuals and to making a positive difference in the community. As well as tailored support services for individuals and families, Windermere provides a varied scope of services to support disadvantaged and vulnerable people. Windermere offers a culture of flexibility, support and wellbeing.

Staff Benefits - this is where we stand out from the crowd!  Windermere offers staff a wide range of unique benefits beyond the salary.

• Flexible Ways of Working - home, in the office or combination of both
• Above Award Personal Leave and 17.5% annual leave loading
• Gifted days off (between Christmas and New Year)
• Employee Referral Program - $500 per referral
• Flexible Leave Scheme (50/52, 51/52)
• Salary packaging (up to $15,900 per year + additional $2,650 meals and entertainment)
• Structured performance and 1-on-1 development check-ins
• Staff discount program for everyday items
• Opportunities for professional development

Windermere care about staff and strive for continuous improvement, which is why we regularly ask our staff and consumers about what we can do better. n our staff survey from May 2024, 90% of respondents said they were "proud to work at Windermere" and 89.7% feel "we are committed to diversity, equity and inclusion".

Now, let’s talk about this exciting opportunity!

As a key member of the Senior Leadership Group, the Manager - NDIS Services will collaborate with a range of internal and external stakeholders to enhance the consumer experience, whilst contributing to and implementing program goals to ensure that the Community Services plans strengthen all life areas of individuals, children and families within Windermere’s NDIS services. 

Possessing extensive people management experience, the Manager - NDIS Services will oversee a dynamic team and further build internal capability and growth opportunities through staff management, compliance and audits, administration and business processes.

With tertiary qualifications in Allied Health, Social Work, Community Services or similar discipline you will have prior experience and knowledge of the NDIS-Philosophy in order to drive and enhance our current consumer offerings.

 *As Windermere is a not-for-profit organisation, employees are able to claim everyday living expenses up to $15,900 against their annual Pre-Tax Salary.  Use the salary packaging calculator available here - Salary Packaging Calculator | Accesspay 

Key Selection Criteria:

• Tertiary qualification in Social Work, Social Sciences, Welfare, Community Health or Allied Health or similar discipline with a post graduate qualification in Management, Change Management, Human Resources or similar
• Previous experience of no less than 6 years in leading, motivating and supervising staff to work as a team and the ability to manage and resolve conflict and other sensitive matters
• Knowledge of NDIS regulations and quality standards
• Financial acumen – understanding of NDIS funding and budget management
• Communication and collaboration skills, including building internal and external business relationships with NDIS Local Area Coordinators, ECEI partners and other stakeholders
• Initiative to identify and work towards valid goals; a drive to achieve set tasks, influence and inspire others and demonstrate accountability to Windermere
• Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
• Current Victorian Drivers’ Licence
• Willingness to undertake relevant pre-employment screening and checks - including NDIS worker screening check, Police Check, Pre-Employment Medical and Working with Children's check
• Right to Work in Australia e.g. Australian Citizen, Permanent Resident or Visa holder with full working rights

If this job excites you, then click the “Apply Now” button to view the detailed Position Description and submit your application. Please also ensure you address the Key Selection Criteria in your application letter.

Please note, interviews will start immediately, and the position may be filled before the official closing date.

If you require any specific access adjustments or support within the Windermere recruitment, interview or onboarding process please contact our Talent Acquisition Specialist via phone +613 8794 1311 or email [email protected] using the subject line: Manager - NDIS Services enquiry via EthicalJobs.

Windermere is committed to creating equitable environments for consumers and employees.  We do this by building diverse and inclusive services and workspaces, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.