Reporting to the Manager Corporate Services, this role will advise and support marketing & communications activities across Whitehorse Manningham Libraries. This position has one direct report and will assist with the development and implementation of the marketing strategy. The role is part of a highly valued, community-based organisation that provides library services to the community across the cities of Whitehorse and Manningham.

 Main responsibilities will include:

• Provide support to library staff engaged to promote the service at external forums and events as required
• Advise on effective marketing strategy to enhance the brand across the community
• Develop and implement a membership retention and attraction strategy
• Provide reports on the outcomes of specific marketing campaigns
• Oversee the application of corporate branding & communications collateral throughout the organisation
• Manage and maintain online communications content; including the website, intranet, social media and other online communication tools
• Write and edit a wide range of library communications including media releases and annual report

The successful candidate will have:

• Demonstrated experience within Digital Marketing & Communications
• Knowledge and experience writing content for various platforms
• Strong oral and written communication skills
• Ability to work in a collaborative environment
• Excellent customer service skills dealing with a range of stakeholders
• Ability to prioritise and deal with competing priorities

Benefits

• Flexibility around days of work
• Offices are in close proximity to public transport and there is parking onsite
• Employee Assistance Program available
• Access to professional development opportunities
• Purchased leave arrangements and carry-over arrangements from the Local Government sector
• Ability to salary sacrifice superannuation

How to apply

Applications should include the following:

• A cover letter, stating the position you are applying for and an outline of how your experience relates to the role
• Resume

Please submit applications via the link provided or through the library website.

Applicants may be contacted for a short telephone or teams meeting to assist with shortlisting.

An information pack is attached.