Empowering women to improve their lives through the provision of housing that is affordable.

• Leading Not-for-Profit Housing Provider
• Be part of a purpose-driven organisation, impacting women’s lives
• Enjoy a friendly, collaborative workplace culture
• Access our award-winning Employee Assistance Program for mental wellbeing and coaching support
• Attractive remuneration package plus salary packaging options up to $15,900 annually
• Work in a great Surry Hills location
• Enjoy extra leave between Christmas and New Year, plus a birthday day off
• Flexible work arrangements available
• Monthly massages to help you relax

What we do

The Women’s Housing Company (WHC) Limited is a registered charity and Tier 1 Community Housing Provider managing over 1200 properties providing housing, accommodation and support services for women and children across Sydney, the Hunter and Coffs Harbour.

At WHC we provide housing and homelessness services to single women and women with children in NSW.

Last year, we housed almost 1,700 women and children, as well as supported over 300 homeless women. We have a particular focus on addressing the housing needs of older women, women with children, and women who have experienced domestic and family violence.

*Please note that the Women’s Housing Company Limited has been granted an exemption under section 126 of the Anti-Discrimination Act 1977 (NSW) and therefore we are seeking applications from suitably qualified females only  

Reports to: General Manager Asset Management & Growth

Contract: Permanent

Hours of work: Part Time (28 hours)

Location: Surry Hills, Sydney

Award Level: 6.1 

Our Values

Collaboration. Integrity. Courage. Respect. Focus.

Role Purpose

The Team Leader Repairs is responsible for ensuring that all responsive, vacant minor, planned minor and cyclical maintenance works are completed in line with contracted requirements, budget, procurement, safety, quality standards set by the business, timeframes and other relevant legal and legislative standards.

Drive and deliver exceptional customer service to all tenants of the Women’s Housing Company (WHC) by leading a team of Asset Officers responsible for repairs and maintenance.

The Team Leader Repairs supports the General Manager Asset Management & Growth with tenant consultation, administration & financial management, document management, contractor management & performance, onsite works scoping & validation, compliance and provides advice to the Customer Service and Housing Services Teams.

Key Accountabilities

Talent Acquisition and Team Leadership

Assist to drive the company culture and performance through effective management and leadership practices that attracts and retains high quality staff, manages performance and develops employee capability.

Customers & Communities Engagement

Support WHC to provide exceptional customer service by actioning escalated responsive maintenance requests, identifying systemic issues and undertaking consultation and communication with tenants and the Property and Housing Services teams.

Cyclical Maintenance

Support the delivery of quality homes to our tenants by providing support to the General Manager Asset Management & Growth for the implementation of the cyclical program.

Vacant / Void Maintenance

Support WHC to maintain strong financial performance by managing the vacant works program and minimising vacancy times.

Contractor Management & Performance

Administer contractor performance and compliance obligations and keeping accurate and timely records on contractors in the relevant systems. Manage monthly meeting cadances.

Financial Management

Lead and oversee financial budget, forecasting of responsive, vacant and cyclical maintenance programs. Ensure audit and validation checks by WHC that contractors meet building codes, standards and WHS requirements.

Laws, Regulations and Standards

Ensure that WHC meets its statutory and legislative obligations by maintaining strict adherence to WHS, the National Regulatory System and workplace policies and procedures.

WHC Impactful Advocacy

Increase the profile and reputation of the Women’s Housing Company.

Qualifications, Experience, Knowledge

• At least 3 years’ experience in property maintenance and contractor management
• Experience in staff management/leadership
• NSW Drivers licence
• Intermediate skills in all Microsoft Office applications, proficiency in excel.
• Knowledge of Community Housing Industry Schedule of Rates (desirable)
• Mandatory National Criminal History Check and WWC check

To request a position description, please contact: [email protected] using the subject line: Team Leader - Repairs, Property Services enquiry via EthicalJobs.

If you require any reasonable adjustments during any part of the recruitment process, please let us know.

We will not consider agency referrals.

Only candidates selected for further consideration will be contacted.

*Please note that the Women’s Housing Company Limited has been granted an exemption under section 126 of the Anti-Discrimination Act 1977 (NSW) and therefore we are seeking applications from suitably qualified females only.

*It is a requirement of this position that applicants who apply must have or must be willing to apply for a valid National Police Check, a Working with Children Check.