We’re looking for an Administration Officer based in our Surry Hills Office.

Welfare Rights Centre provides free legal information, advice, and representation to help vulnerable people in NSW navigate the social security system. We also collaborate with our peak organisation, Economic Justice Australia, to advocate for a robust social security system as the foundation for a fair, just, and inclusive society. Our work is important because accessing social security entitlements and challenging unfair debts helps alleviate financial hardship and prevents disadvantage.

Your role will be to assist the Centre Manager in the day to day running of the Welfare Rights Centre, implement and maintain systems for the efficient running of the Centre, and undertake reception duties.

The Welfare Rights Centre is well known for its supportive culture, its strong advocacy for the rights of socially and economically disadvantaged people and its commitment to social justice. This is an exciting opportunity to join a vibrant and collegiate workplace.

You will report to the Centre Manager.

We encourage individuals with diverse backgrounds and experiences to apply.

We also offer:

• Additional 1% employer paid superannuation.
• Generous leave provisions including extra paid leave over Christmas and Easter.
• Ongoing training and development.
• Family friendly and flexible work conditions.
• Employee Assistance Program for confidential well-being support.

Selection criteria

A successful applicant will be selected depending on the degree to which they demonstrate the following:

Essential

• Demonstrated capacity to implement and maintain administrative systems, including email, filing, computer, web and telecommunication systems.
• Ability to work independently, take initiative and meet deadlines.
• High level computer literacy including proficiency in MS Office Suite with a focus on Word, Outlook and Excel.
• Experience in case management or customer relationship (CRM) databases.
• Excellent verbal and written communication skills.
• Ability to work well in a small team.
• Appropriate experience: At least 2 years’ experience in an administrative role.

AND

• Experience volunteering or working in a community legal centre; OR
• Experience volunteering or working in a legal setting; OR
• Experience volunteering or working with socially and economically disadvantaged people and a demonstrated commitment to achieving social justice.

Desirable

• Experience in Actionstep.
• Experience with CiviCRM.
• Experience in working with volunteers.

For questions about the role or to find out more please contact the Centre Manager, Julie Foreman, on (02) 9211 5389.

A position description is attached.