• North Melbourne location, close to public transport
• 1 x Full time + 1x Part time position available
• $37.57 per hour plus super and generous salary packaging available

safe steps Family Violence Response Centre is the state-wide 24/7 service for women and children experiencing violence providing immediate support, information, advocacy, referral and emergency accommodation. safe steps is the central point of contact for the specialist family violence service system across Victoria.

This is an outstanding opportunity to make a real difference at the centre of the biggest changes in the family violence sector in Australia's history. You will be working in a feminist organisation with supportive and friendly colleagues and managers that are committed both to ending family violence and your ongoing development.

This unique position:

• Provides short term case management over the telephone to clients experiencing family violence
• Maintains daily contact with clients over a 2 to 10 day period
• Walks alongside women and children to assist them in navigating the family violence system by liaising with, advocating for, assisting with referrals and securing access to appropriate support agencies such as legal, medical and accommodation
• Identifies and assesses for additional needs and secures access to the services and pathways required by clients
• Maintains a case-load of clients

About you:

As a seasoned Case Manager possessing experience in Risk Assessment and delivering therapeutic interventions, you are adept at working with women who have experienced family violence preferably within the sectors of mental health, housing or drug and alcohol.  Naturally you possess tertiary qualifications in Social Work, Welfare or psychology or related discipline.

You demonstrate outstanding ability in dealing with clients with complex needs in a supportive, empathetic and effective manner in a demanding, fast paced work environment. In addition, you demonstrate resilience and are adept at maintaining your composure, effectively engaging with clients in crisis.

We accept female candidates only.

The organisation has an Equal Opportunity Exemption and applications for this role are open to female candidates only under Section 28 of the Equal Opportunity Act 2010.

Women with a disability, Indigenous women and women from culturally and linguistically diverse backgrounds are encouraged to apply.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.

A full Position Description is attached below.