ABOUT US

Women’s and Girls’ Emergency Centre (WAGEC) is a feminist, grassroots organisation that supports women and families in crisis and advocates for social change in the community. We work on the lands of the Gadigal, Wangal and Dharug people of the Eora Nation.

Every night, we support 200 women and children impacted by homelessness, domestic violence, and systemic disadvantage. Equally we seek to address the underlying causes of gender-based violence through primary prevention activities with communities and private and public entities that want to be a part of the global movement to end gender-based violence in a generation.

THE ROLE

WAGEC Case Management teams work collaboratively with women, children and families in our Specialist Homelessness Services (SHS) and other WAGEC programs. Case managers provide trauma-informed, strengths-based, and client-centred case management to improve clients’ safety, wellbeing and independence

Senior Practitioners are highly experienced Case Managers who also undertake supervisory and leadership duties to support the team and Service Manager. They offer on-site support and risk management for accommodation-based programs. They provide advice and mentoring for staff, including acting as Service Manager on an as- needs basis and facilitating operational management tasks in the absence of the Service Manager.

This role is based at WAGEC’s SHS crisis accommodation sites and works primarily with women and children who are living in crisis and transitional housing.

In addition to offering practical support to clients based at WAGEC’s refuge site, such as support with shared living arrangements, and movements in and out of the site, the role is responsible for supporting a caseload of approximately 12-15 cases at any one time.

This is a full-time role, initially until 30 June 2025 with a view to being made permanent after this. It is based in Potts Point.

About you

• You have a minimum of 3-4 years’ frontline experience offering services in response to domestic and family violence, homelessness, and/or other related complex needs.
• You're experienced in negotiating and advocating with relevant government systems such as housing, immigration, child protection, mental health, AOD, Centrelink etc, to support client agency
• You're experienced in discussing, documenting, and maintaining effective case plans and safety plans
• You're able to work autonomously and demonstrate initiative in balancing your workload with client and team needs
• Your case management practice is grounded in trauma-informed, strengths-based approaches and you collaborate in culturally respectful ways

next steps

Please read the position description attached and check out our range of services at wagec.org.au.

Upload your application by clicking Apply Now.

Please consider

• To be female is a genuine occupational requirement of this role under Section 126A of the Anti-Discrimination Act 1977 (NSW).
• When we say ‘women’, we mean all women including trans women, non-binary people and people who identify as a woman.
• We strongly encourage women with lived experience, Aboriginal and Torres Strait Islander women and women of all cultures and identities to apply. 
• We work with and support women who have criminal records. A criminal record does not automatically exclude you from employment with us at WAGEC. If you’re comfortable discussing this with us, we offer respectful, non-judgmental, and confidential opportunities to do so.
• If you think you have the experience to do this role but don’t meet all our criteria, please get in touch to discuss your situation. We recognise that sometimes the right candidate for a job has transferrable skills and experiences, not just qualifications.

To talk through any questions or if you would like assistance in applying, please contact our People and Culture team on 0437 615 061, or via [email protected], using the subject line: Case Manager - Senior Practitioner enquiry via EthicalJobs.

WAGEC is a child-safe organisation, committed to the safety, well-being, and empowerment of all children who we engage with in our services and community. We have a whole organisation approach to upholding children's rights and striving to prevent all forms of harm, abuse and neglect for children and young people.

Why work with us?

At WAGEC we are committed to caring for our people to help them excel in the work they do. Our additional staff benefits include:

• Diversity Council of Australia – Inclusive Employer

• Wellbeing Policy including 2 days of paid well-being leave each year

• Cultural Supervision, Wellbeing and Ceremonial Leave for Aboriginal and Torres Strait Islander workers

• 12 weeks Paid Parental/Adoption Leave Policy

• $500 self-care allowance each year

• EAP: Free access to Sonder - a revolutionary employee care platform for health, medical, safety and wellbeing support

• Flexible Workplace Arrangements

• External monthly clinical supervision (frontline workers)

• Salary Packaging options

• Professional development and training opportunities

• 5 days Professional Development leave per year

• Discounts to various local shops and businesses, including 30% off all WAGEC merchandise.

A position description is attached.