• Position: Permanent - Full Time
• Location: Preston VIC 3072
• Salary: $66,025 - $72,038 based on level of experience, plus super
• This is an Aboriginal and/or Torres Strait Islander designated position

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

As the first point of contact for VACCA clients and visitors, the Receptionist plays a vital role in creating a welcoming and professional environment. This position is key to ensuring the smooth operation of the reception area and broader office by managing front desk responsibilities, providing administrative support, and assisting staff across various functions. With strong organisational and communication skills, the Receptionist helps maintain an efficient and friendly workplace that reflects VACCA’s commitment to excellence.

About You

Serve as the welcoming and culturally sensitive first point of contact for all clients and visitors, ensuring a professional and friendly experience. Manage phone inquiries with courtesy, accurately record and direct messages, and maintain clear communication across the team. Oversee correspondence, including registering, distributing, and handling mail. Keep the reception area organised and presentable while supporting office operations through administrative tasks such as filing, photocopying, and record-keeping. This role is essential in maintaining a smooth, efficient, and professional office environment.

• Requirements: Current COVID-19 vaccination (including booster dose, as applicable), a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence.

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities 
• Attractive salary packaging to increase your take-home pay
• 17.5%  loading on annual leave
• Access to agency vehicles for all work-related travel 
• Access to Employee support and wellbeing programs 
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

Please note: This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010. This employment opportunity is only available to Aboriginal and Torres Strait Islander people

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description before applying.

Please click here Receptionist - Head Office - L2.pdf to download the position description for this role. 

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy