About us:

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice.

We are bold, imaginative, respectful, and compassionate.

About the opportunity:

Ideally you will be a true 'people person' with great energy, enthusiasm, and empathy!  You may be looking for a change in career, a chance to be more involved within a community, a chance to make a difference each day!

Role Objectives:

• To drive highly engaged, resident-led, contented, and vibrant communities.
• To meet the legislative and quality requirements of a NSW Retirement Village.
• To facilitate the independent living of residents by delivering on-site services in line with organisational processes and policies.
• Ensure the Villages are maintained at the level required to deliver a high-quality standard of living for residents by coordinating with Asset Management and Minor Works Teams.
• To maintain optimum occupancy levels by undertaking face to face ongoing resales and letting activities in line with organisational policy and implementing new sales initiatives in conjunction with Sales Team
• To support village operation by managing client information systems.

Ideally you will have:

• Relevant qualification in an appropriate discipline desirable but not essential
• Strong administration and organisational skills
• Experience in delivery of person-centred customer service
• Current NSW driver’s License
• Excellent communication skills (verbal and written)
• Solid business acumen, understanding of budgets, good computer skills - Systems training will be provided

Benefits and Culture:

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

• You will be joining a supportive, and collaborative team
• Have access to superb Not-for-Profit benefits - an extra $16k tax free+++
• An EVP that is well developed, accessible, and created to assist and support you
• We truly promote from within - career progression actively encouraged
• Ideas and solutions are key and always welcome - we listen!
• Ongoing training and development pathways
• Paid travel entitlement from work base location 

Applications will be reviewed upon receipt - please send your CV and a cover note briefly outlining WHY this role appeals to you.

About Uniting Aged Care

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work. 

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Employment with Uniting is subject to satisfactory background checks which may include a national police check, reference checks, working with children checks, and NDIS checks.

A position description is attached.