Project Manager ServiceNow Platform -  Fixed term contract to March 2025  - Open to 3-4 days per week with flexibility. Sydney CBD as a base location.

• Showcase your expertise in ServiceNow and project delivery within a supportive and inclusive work culture
• Work in a flexible environment, with the opportunity to make a meaningful impact in just 3-4 days per week.
• Be part of a forward-thinking NFP organisation that values continuous improvement and embraces change.
• Base Salary + Super and NFP Salary Packaging Benefits (extra $18,550 tax-free) - Take home more pay

Uniting NSW.ACT is seeking an experienced Project Manager to join our dynamic team. This is a pivotal role within our organisation, you will be instrumental in ensuring the successful delivery of ServiceNow initiatives, driving impactful changes to systems and processes. If you have a proven track record of project management excellence, extensive experience with ServiceNow, and a passion for driving positive social change, we want to hear from you.

Key Responsibilities:

• Provide leadership and direction for the successful delivery of ServiceNow initiatives, ensuring alignment with organisational goals and objectives.
• Collaborate closely with stakeholders to understand requirements and translate them into actionable plans.
• Conduct thorough analysis and evaluation of ServiceNow capabilities and functionalities to inform decision-making and solution design.
• Drive the implementation of system, data, and process changes within ServiceNow, ensuring optimal outcomes.
• Uphold safety protocols and regulations in line with organisational policies, fostering a safe and inclusive work environment.
• Lead and guide teams in the execution of ServiceNow initiatives, providing support, direction, and mentorship as needed.
• Monitor progress on ServiceNow initiatives, identify potential risks and issues, and implement mitigation strategies to ensure successful delivery.
• Lead UX design efforts to ensure user-centered design principles are incorporated into ServiceNow initiatives, enhancing user experience and satisfaction.

Requirements:

• Bachelor's qualification in a relevant field or equivalent experience.
• Minimum 8-10 years of Project or Agile experience relating to IT and/or business projects.
• Experience managing ServiceNow projects and driving continuous improvement initiatives.
• Excellent written and verbal communication skills.
• Strong stakeholder management skills.
• Ability to think on your feet, lead teams, and drive towards results.
• Self-motivated with great interpersonal skills.
• Acute business acumen and understanding of organisational issues and challenges.
• Full end-to-end system implementation experience.

Even Better:

• Graduate or post-graduate studies in a related field.
• Experience with large-scale enterprise or transformational efforts.
• Agile Certification.
• Experience in implementing process change and IT systems across a broad geographical area.
• Experience with Project management tools like JIRA.
• Proficiency in the suite of Office365 tools and their implementation across diverse business scenarios.
• Demonstrated passion for social change and contributing to an organisation of influence for the most disadvantaged.

 PD Project Manager_ServiceNow (1).docx

At Uniting NSW.ACT, we're committed to making a positive impact in our community, and we need talented individuals like you to help us achieve our goals. If you're ready to take on a challenging yet rewarding part time contract role where your skills and expertise can make a real difference, apply now to join our team as a Project Manager - ServiceNow Platform.

Note: This position offers flexibility with a 3-4 day per week schedule.

How to Apply: 

Please send your CV and a brief cover letter. For all enquiries, please email Louise Massie at [email protected] using the subject line: Project Manager - ServiceNow enquiry via EthicalJobs.

What We Offer You:

Benefits of working at Uniting

• A rewarding career with a leading human services organisation.
• Competitive remuneration package.
• Up to $18,550 NFP salary packaging available.
• Fitness Passport
• Purchase of additional leave.
• Extensive opportunities for professional growth.
• Flexible work hours for work-life balance.
• A supportive and inclusive work environment.

We value diversity and encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.

Employment with Uniting is subject to satisfactory background checks, including a National Police Check and Reference Checks.

A position description is attached.