• Aboriginal Service Delivery Specialist – Home and Community Care
• Identified position – open to Aboriginal and Torres Strait Islander people only
• Based in Parramatta CBD
• Full-time or 9-day fortnight | Permanent position

Be part of a movement that places culture, connection and community at the centre of care.

At Uniting, we recognise that walking alongside Aboriginal and Torres Strait Islander peoples requires more than intention – it requires action, commitment, and cultural humility. As part of our First Nations People and Place Strategy, we are investing in a new role dedicated to strengthening culturally safe and responsive services in our Home and Community Care Program (HACC).

About the Role

As Aboriginal Service Delivery Specialist – HACC, you will play a pivotal role in shaping and supporting the delivery of services that are genuinely empowering for First Nations clients, families, and communities.

Working closely with the First Nations Service Delivery Lead, you will guide the implementation of Uniting’s Aboriginal Service Delivery Principles within HACC, build capability across our teams, and create meaningful partnerships with Aboriginal Community Controlled Organisations (ACCOs). Your work will ensure that culture is not just respected – it is embedded in everything we do.

Your key responsibilities:

• Embed Aboriginal Service Delivery Principles across HACC through hands-on support, coaching, and practice uplift.
• Build the capability of teams through reflective practice, coaching, and culturally grounded learning initiatives.
• Map existing ACCOs delivering HACC services and identify partnership opportunities.
• Act as a community connector, engaging First Nations communities in areas of rising service demand.
• Co-design and implement inclusive referral pathways, addressing current service gaps.
• Analyse data and practice trends to inform continuous cultural capability improvement.
• Monitor and evaluate the impact of cultural uplift initiatives and contribute to reporting outcomes.
• Champion quality and service improvement aligned with First Nations priorities.
• Collaborate with the First Nations Strategy & Outcomes Unit, contributing to strategic direction and governance.
• Represent HACC on working groups and build relationships across operational teams.
• Commit to your own professional and cultural development.

About You

This is an Identified position for Aboriginal and Torres Strait Islander people. Aboriginality is a genuine occupational requirement under Section 14(d) of the NSW Anti-Discrimination Act 1977. You will be asked to provide confirmation of Aboriginal and/or Torres Strait Islander identity.

You bring:

• Lived experience as an Aboriginal and/or Torres Strait Islander person with deep understanding of the needs of First Nations communities.
• Tertiary qualifications in Social Work, Community Services, or a related field – or equivalent experience.
• At least 5 years’ experience working in or with Aboriginal communities and strong knowledge of culturally safe practices.
• Proven ability to coach, model, and support capability building within services.
• Strong communication, facilitation and relationship-building skills.
• Confidence working in complex systems and influencing across teams.
• Understanding of risk assessment, safety planning and holistic care approaches.
• Data analysis and reporting skills.
• A valid NSW or ACT driver’s license, and willingness to travel as required.

Even better:

• Knowledge of the aged care sector and Commonwealth aged care reform (Department of Health and Aged Care context).

For a copy of the position description please contact Louise Massie via email at [email protected] using the subject line: First Nations - Aboriginal Service Delivery Specialist - Seniors enquiry via EthicalJobs.

How to apply: 

We’d love to hear what drew you to Uniting and this opportunity.

Please include a cover letter with your CV and hit apply.

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Flexible work hours for work-life balance.
• Affordable access to Fitness Passport— discounted gym memberships to support your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.

Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.

We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving and self-determining.

Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.