The Programs Administrator is responsible for providing a high standard of administrative support to the clinical and operational management team within Uniting Recovery programs - community mental health services.   

• headspace Hawkesbury (Richmond location) - Full time with Max-Term until 30th September 2025 as Program Administrator
• Community Mental Health Clinical Services for youth
• Admin / Medical admin experience; $34.24 per hour + Super + Salary packaging benefits

About you, your experience and skills 

Position Requirements / Desirables

• Three (3) or more years’ experience in administration / medical reception
• Experience working in mental health service
• Experience processing invoices and general finance 
• Above average to Advanced level capability in Word, Excel, Outlook, PowerPoint and other IT applications

Duties and responsibilities include but are not limited to:

• Provide daily administrative support to staff members, private practice and consortium of the site as required
• High-level of customer service to both internal and external customers
• Excellent written and oral communication skills and the ability to communicate and liaise effectively and sensitively at all levels, both internally and externally.
• Ability to balance conflicting priorities and to work to deadlines. Support productive relationships with a demonstrated ability to work as part of a team and independently and with people at all levels
• Flexible approach, including the ability to work autonomously, exercise initiative, and have a proactive approach to problem resolution.
• Demonstrate a youth and client friendly, non-judgmental approach to ensure young people (clients) feel safe and welcome when accessing headspace and/or other services

Uniting Recovery delivers clinical mental health programs across Sydney including the headspace programs. headspace aims to reduce the burden of disease in young people aged 12-25 years caused by mental health and related substance use disorders through early identification and effective, evidence-based intervention.  

Benefits & culture

As an organisation, we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply. 

• Salary packaging entitlements (pay less tax), company rewards
• Ongoing training & development, including cultural awareness training
• Career progression & development opportunities in a large organisation

Enquiries to Pallavi Bhatia, Talent Acquisition Specialist at [email protected], using the subject line: Administration Officer enquiry via EthicalJobs.    

About Uniting: When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.