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Umbrella Multicultural Community Care Services Inc. 's logo

Home Support Workers - Italian, Greek & Macedonian Language Groups

Umbrella Multicultural Community Care Services Inc.
  • Casual

Our Mission

At Umbrella we believe that everyone has an equal right to enjoy their Golden Years. We believe that language, gender identity, culture or finances should not be a barrier to accessing quality aged care services. We believe that Umbrella’s ethos of respect, passion, commitment to our mission and our staff’s hard work can change someone’s life.

Our Values

Service, Integrity, Compassion, Respect, and Excellence

Position Scope

The Home Support Worker is responsible for the efficient and safe delivery of home and community-based services to Umbrella clients at various locations throughout the metropolitan area (including client’s home).

The Home Support Worker provides an environment that is safe, supportive, welcoming and meaningful to clients.

Position Responsibilities

Health Safety & Environmental

  • Fully comply with all relevant WHS legislation
  • Take reasonable care to protect their health and safety and the health and safety of others
  • Report all safety hazards, incidents, near misses and injuries
  • Ensures a clean and orderly work environment
  • Actively participate in safety improvement activities

Domestic Assistance

  • Cleaning - general household duties including change of bed linen and removal of domestic rubbish
  • Laundry - clothing, bed linen and other items
  • Cooking - assists in food and meal preparation and with feeding (if required)
  • Shopping – unaccompanied
  • Payment of client’s bills - unaccompanied

Personal Care (activities of daily living)

  • Showering/bathing
  • Dressing (including shoes)
  • Toileting
  • Other personal hygiene requirements

Social Support (individual)

  • Assists with access to community activities and events
  • Supports client to go shopping (accompanied)
  • Assists client pay bills, accounts and banking (accompanied)
  • Assists client to remain active in the local community
  • Attends outings and activities with client
  • Assists client to attend appointments/medical visits
  • Spends time with client to reduce social isolation

Transport (individual)

  • Assists client to access community transport options
  • Assist the client to travel to appointments or venues but not attend the appointment with them


Respite involves providing services to the client whilst the usual carer or family member takes a break. Although the client is receiving the direct support, it is also the carer who benefits from this kind of service. This type of support can include many tasks.

The usual client’s carer will indicate which duties are required but it can include:

  • Duties as described under Domestic Assistance
  • Duties as described under Social Support – Individual
  • Duties as described under Transport
  • Provide company for the client


  • Undertakes all duties in open, honest and accountable manner
  • Participates in training where appropriate and required
  • Participates in staff meetings and liaises regularly with the CHSP & HCP Managers
  • Promotes positive aging, dignity, independence and wellness principles in all activities and programs

Selection Criteria

Essential knowledge & Skills (Social, Personal & Practical)

  • Demonstrated commitment to the principles of equity, diversity and WHSE principles
  • Exhibit an affinity for working with CaLD and LGBTI diverse communities in the aged care sector and having a strong commitment to equality for all members
  • Demonstrated oral, written and interpersonal communication skills

Desirable knowledge & Skills (Social, Personal & Practical)

  • Knowledge of relevant government programs and understanding of the community care and health systems
  • Understanding of carer and aged care issues
  • Work in aged care industry in CALD specific environment


  • Relevant certificate in aged care or a related field

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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