JOB STATEMENT:

Two Good is seeking an experienced Office Manager to join our family. Reporting to the General Manager this role will be responsible for management of office administration as well as coordinating the facilities management tasks needed to ensure the smooth operations at our Eveleigh site.

• Reports to: General Manager
• Start date: Immediate
• Location: Eveleigh
• Hours: Between 24 and 30 hours Monday to Friday. Flexibility is required with work hours to meet the requirements of the position.

ABOUT TWO GOOD CO.

Two Good is a social enterprise which seeks to contribute to a world where every person feels worthy of love and respect. Through the creation of beautiful, high-quality food and products, we support, empower and employ women with lived experience of domestic violence, homelessness and complex trauma.

Key responsibilities include, though not limited to;

Communication:

• Monitor and dispatch general enquiries
• Coordinate internal updates and communications

Systems & Technology:

• Oversee the software, technology and systems utilised in Two Good’s business operations including Google Workspace, Slack & Deputy.
• Support the onboarding of new team members by acquiring computers and accessories, managing access and accounts, set up of printers
• Troubleshoot basic user issues - such as resetting passwords
• Manage office AV equipment as required
• Manage the technology asset register

People:

• Coordinate the on-boarding of new team members by issuing & collecting documentation
• Book training courses

Office & Facility Management:

• Coordinate suppliers that deliver cleaning, repair and maintenance of the building facility and all equipment within the facility including cleaners, pest control, testing & tagging
• Manage building security
• Coordinate with the Landlord for building maintenance
• Ensure the office space and meeting spaces are clean and uncluttered.
• Stationery orders

Customer Service:

• Welcome visitors upon arrival
• Facilitate face-to-face merchandise sales
• Oversee inventory management of the display shelf
• Mail distribution

Work, Health, Safety:

• Overall responsible for work health & safety and hazard management
• Maintain incident and hazard registers using the BrightSafe platform

REQUIREMENTS

• Experience working in an office administration role
• Confident in navigating systems and technology
• Experience in the Hospitality or Catering sector would be beneficial with a passion for delivering outstanding customer service
• The ability to work in a dynamic environment, whilst maintaining composure and delivering outcomes of the highest quality
• Exceptional attention to detail and a high standard of presentation
• Excellent verbal and written communication skills
• Preferred First Aid Qualified