What's on offer:

• An attractive base salary ranging from $35.92 per hour with competency based increments up to $42.17 per hour, plus 10% super.
• Minimum 28 hours per week up to a maximum of 35.
• Employment to 25 June 2022, with individual extensions of 12 month intervals, for a maximum 5 year term to 28 June 2026, subject to ongoing funding.
• Training and development opportunities.
• Flexible work options for a healthy work/life balance.
• Generous employment conditions (we have too many to list - click here for more).

We are seeking:

• A minimum of a Diploma in Case Management or similar.
• Ability to undertake assessments/reassessments and coordinate brokerage services and undertake the function of case management for users.
• Experience working in aged or disability care in the community (3+ years).
• Ability to undertake the functions or phases of case management as defined by the Case Management Society of Australia.
• Demonstrated communication and negotiation skills to deal with program clients and their carers.

Where it's located:

This position is based in Tweed Heads, NSW and can be directed to work from any Council work site.

Bring your experience and passion to our Client Practitioner role assisting our customers to live independently at home and build inclusion within the community whilst maximising their choice and control over services they receive to live an ordinary life. This role will see you making a difference in the lives of vulnerable people, providing support coordination services under NDIS funding.

Your excellent people skills coupled with your ability to remain cool under pressure, and identify and manage competing priorities will ensure your success in the role.

A clear understanding of the community services sector, and the ability to communicate and negotiate with service users and their carers is required, along with a strong focus on reaching set goals and targets.

The successful candidate will enjoy working in a flexible and constantly changing environment where time management and attention to detail are essential. The administration component of this role requires excellent administration skills, strong computer literacy, report writing and financial management abilities.

This position is subject to the current NSW Government COVID-19 roadmap, and the successful candidate will be required to comply with the Public Health Order which includes the requirement that you have received both doses of the COVID-19 vaccine or produce an approved form of medical contraindication certificate.