About Us:

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About the Role:

We have an exciting opportunity for a permanent, full time, Program Manager (Homelessness Residential Services) to join our Surry Hills, NSW team.

Reporting directly to the State Manager for Homelessness (NSW/ACT) with 5 direct reports and a team of approximately 26 staff the successful candidate will be responsible for leading the delivery of Homelessness Residential Services at Foster House (50 bed male crisis residential service).

As the Program Manager (Homelessness Residential Services) you will have the opportunity to strategically develop, manage, and lead person-centred service delivery, operations, and staff. The role oversees the provision of intake and assessment team, support workers, case management team, operations of the centre and budgets as an example.  

Key Responsibilities:

• Lead and operationally manage Residential Services & Residential Support teams
• Ensure programs deliver services in line with Homelessness Model of Care and other practice frameworks - person centred, strengths-based and trauma informed
• Manage operating budget and related service delivery contracts
• Build and maintain relationships with government departments and equivalent stakeholders as well as identifying and developing new funding opportunities
• Ensure programs are effectively managed and resourced with adequate funding and skilled, competent staff
• Being a leading presence in the sector within the state to promote and advocate the needs of people seeking services from the Salvation Army and best practice service delivery

About you:

• Degree qualification in social work, welfare, community development or related field
• Minimum 7 years relevant sector experience, including management experience
• Qualifications and experience in business management highly regarded
• Active membership and participation in community or government bodies within the sector
• Valid WWCC and willingness to undergo police check as part of the recruitment process

Why work for us:

• Eligible employees can access NFP salary packaging
• Flexible working arrangements including WFH
• Up to 8 weeks leave per year through our purchase leave scheme
• Discounted health and fitness programs
• Opportunity for training and career development
• Paid parental leave
• Employee Assistance Program
• Up to 5 days paid leave per year to support a TSA program or activity

How to Apply:

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to click 'Apply Now' below and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure in selected functions. You may be required to provide evidence of Vaccination depending on the role you are applying for.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.