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Client Services Coordinator

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Why this role matters

The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.

About the role

We are seeking a values-driven Client Services Coordinator to oversee and lead the delivery of Upton Rd's 24/7 youth refuge, ensuring holistic and high-quality services to residents with complex needs. The role sits within the Salvation Army Youth Services - Upton Rd leadership team implement the Journey to Independence Model for youth services clients across Melbourne's Inner Middle South region.

Reporting to the Program Manager this is a Full-time, Permanent, working a 9 day fortnight. Roster structure includes a mix of 8am-5pm and minimum of two 11am-8pm shifts. Further details of roster and a copy of the PD can be provided to interested applicants. This position is located in St Kilda ,Victoria.

You will have

  • Experience working in the youth homelessness sector.
  • Strong understanding of refuge/residential service provision
  • Strong understanding of Psychologically Informed Environments and Trauma Informed Care.
  • Demonstrated experience in the management and leadership of staff
  • Knowledge of the legislative requirements when working with at risk young people, including Child Safety Standards.
  • Excellent organisation and administrative skills with capacity to balance workload and determine priorities while also addressing the needs of a crisis accommodation environment
  • Strong verbal and communication skills

You will have

  • Degree qualification in Social Work, Social Sciences or related field is required
  • Strong understanding of refuge/residential service provision
  • Values-Driven: Alignment with the values of integrity, respect, compassion, collaboration, and diversity.
  • Flexibility: The ability to adapt to changing priorities and work effectively in a dynamic environment.
  • Current and valid Victorian Driver's Licence
  • Working With Children Check

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

  • Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;
  • Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities;
  • Flexible (add hybrid WFH if applicable) working arrangements, access to Fitness Passport and consumer discounts;
  • Access to EAP and health & wellness initiatives
  • Ongoing training and development opportunities that enhance on the job skills and proficiency;

Conditions

For Award Based roles:

Compensation is in accordance with SCHADS LEVEL 6.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to Apply

If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

For further information please contact Hiring manger: [email protected] using the subject line: Client Services Coordinator enquiry via EthicalJobs.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check. We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure in selected functions. You may be required to provide evidence of Vaccination depending on the role you are applying for. We value Integrity, Compassion, Respect, Diversity, and Collaboration

Apply now

Applications for this role will take you to the employer’s site.

The Salvation Army 's logo
Apply now

Applications for this role will take you to the employer's site.

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