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We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

Why this role matters

The Salvation Army Australia's Family Violence Stream provides a wide range of services around the country to support women and women with children impacted by family and domestic violence. We offer refuge, children's and parenting services, counselling, support, men's programs, accommodation and advice to women and children who are experiencing, or who have experienced, family violence.

About the role

We are seeking a values-driven Case Manager who will work with women (and their children) impacted by domestic and family violence to develop and implement client led case plans that support their safety and self-determined goals whilst advocating and ensuring their rights have been met and their voices heard.

You will successfully

• Effective relationships are established with clients that encourage self-determination and participation
• Case management support is provided to clients in accordance with TSA case management models and standards of practice
• Ongoing assessment is made of the client's issues, needs and circumstances from initial intake to exit
• Individual case plans are developed in collaboration with clients and include a range of interventions that address the needs or goals of clients
• Case plans are implemented with active client participation
• Clients are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers
• Progress and outcomes of individual case plans are regularly monitored and reviewed and where needed action is taken to ensure the plan continues to meet client needs or goals
• Accurate, up to date client records and data is maintained for all clients in accordance with TSA standards and procedures using TSA information systems
• Risks to clients, staff and TSA are identified and bought to the attention of the Team Leader as soon as possible
• Service gaps are identified and recommendations for service delivery improvements are made to the Team Leader

This is a full-time, permanent position located in Dulwich Hill, NSW. Salary and conditions are in accordance with the SCHADS Level 5.

You will have

• Degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
• Relevant experience in a social service environment, specifically Family and Domestic Violence
• A national police record check is required
• Relevant state Working with Children Check is required
• Participation in rotating on-call roster
• Attendance at sector interagency meetings and working groups

What we offer

• Flexible working conditions
• (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
• Employee Assistance Program - Independent confidential counselling service
• Financial, retail and lifestyle discounts and benefits
• Discounted health and fitness programs through Fitness Passport
• Up to 8 weeks leave per year through our purchase leave scheme
• Generous Parental Leave offering of 12 weeks
• Up to 5 days paid leave per year to support a TSA program or activity
• An inclusive culture of dedicated, passionate, and professional team members
• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We are committed to providing a safe environment for our people. If successful in being appointed, you may be required to provide evidence of your vaccination status.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.