Join a Team That Changes Lives - Business Operational Support.

About the role

At The Salvation Army, we believe in standing with the vulnerable, supporting the voiceless, and creating hope where it feels lost. As part of our Supported Accommodation and After hours Crisis Response (SAACR) team, you won't just be working in an office - you'll be the beating heart that helps keep our vital family violence services running.

We're looking for a compassionate and organised Business Operational Support to join our team in Coburg. In this part-time role, you'll support the day-to-day operations of our refuge and crisis accommodation services - helping our frontline teams provide a safe, inclusive, and welcoming environment for victim survivors of family violence.

Why you matter

In this role, you are more than administration - you are part of the healing journey for women and children fleeing violence. Your ability to stay organised, communicate clearly, and offer calm within chaos directly supports those doing life-saving work.

Reporting to the Administration Coordinator, this is a fixed-term part-time position, 15.2 hours per week contracted for 12 months, primarily based in Coburg North, VIC. You may occasionally be required to work at our Long Term and Short Term Refuge sites.

Compensation is in accordance with SCHADS Award Level 3.

You will successfully

• Be the first point of contact - warmly welcoming calls and visitors with professionalism and empathy
• Support our busy team by managing admin systems, office logistics, finance records (petty cash, vouchers), and IT site admin
• Maintain confidential and accurate records to support essential case management for clients
• Organise building maintenance, resources, and ensure our systems run smoothly so our staff can focus on care
• Onboard new staff and volunteers - helping them feel prepared and supported from day one
• Keep our work safe and compliant with all WHS standards and The Salvation Army's policies

You will have

• A Cert IV or Diploma in Business Administration (desirable) and solid admin/reception experience
• Passion for purpose - ideally with experience in family violence services or the not-for-profit sector
• A high level of confidentiality, compassion, and emotional maturity
• Excellent written and verbal communication skills, and comfort using technology to stay organised
• Strong team spirit and an eagerness to support others with kindness and professionalism
• A current Victorian Driver's Licence
• A current Working with Children's Check

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Maximise your earnings with salary packaging up to $15,900 tax-free + $2,650 for meals and entertainment.
• Enjoy generous Paid Parental Leave (12 weeks primary, secondary carers), Purchased Leave (up to 8 weeks), and 5 days paid leave for career development.
• Flexible work options, access to a Fitness Passport, and exclusive discounts to enhance your lifestyle.
• Prioritize your well-being with EAP support and health & wellness programs.
• Boost your career with ongoing training and development opportunities.

We Celebrate Diversity

We warmly welcome people of all genders, cultures, abilities, and backgrounds. SAACR is committed to inclusive care for everyone - including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ communities, culturally and linguistically diverse individuals, and those living with disability.

Sound Like You?

Apply today and help us build safer futures, one small act of support at a time.

The Salvation rmy is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check or relevant state equivalent. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.