• Location: Condell Park, NSW (Hybrid - 1 day WFH)
• Employment Type: Full-time, Permanent
• Classification: SCHADS Level 5
• Salary Packaging: Available
• Start Date: ASAP preferred - can adhere to a notice period

Make a Lasting Impact in a Supportive, Values-Driven Organisation

Do you want to make a meaningful difference in the lives of children, young people, and families? We're looking for a Therapeutic Case Manager who brings both heart and skill to their work-someone who thrives in complex environments, builds strong relationships, and sees each child's potential.

This is a unique opportunity to join a grounded, team-oriented organisation that values integrity, growth, and resilience. We offer a balanced caseload, a strong support structure, and the chance to develop deep, practical expertise across diverse care situations.

Key Responsibilities

• Develop and review case plans with a strengths-based, trauma-informed approach
• Provide therapeutic case management for children and young people in care
• Coordinate and attend relevant appointments, including medical, school, and family contact
• Maintain high-quality, factual documentation that meets legislative and ethical standards
• Engage with carers and families to promote stability and connection
• Work collaboratively within a multidisciplinary team and comply with all care standards and regulations
• Participate in reflective supervision, peer debriefs, and organisational learning

Who You Are

• You have a Bachelor degree in Social Work, Psychology, Teaching, Community Services, Counselling, or related areas
• You understand the realities of working in child and family welfare, and bring a trauma-informed, culturally sensitive, and therapeutic mindset
• Need to be willing to travel for the role - car pool available
• You can manage competing priorities and compliance requirements without losing sight of the child's voice
• You have strong written and verbal communication skills, and you're confident preparing reports and maintaining detailed case notes
• Need to be available to work full-time
• You're tech-savvy, organised, and confident using client record systems
• Have a minimum of 12 months of experience working as Therapeutic Case Manager
• You meet all mandatory compliance requirements including:
• • Current Working With Children Check (WWCC)
  • National Criminal History Check (NCHC)
  • Valid Driver's Licence and access to a roadworthy vehicle
  • First Aid & CPR (desirable)

What We Offer

• Manageable caseloads
• Dedicated self-care and supervision support structures
• Regular 1:1 supervision, peer review, and reflective practice sessions
• Access to salary packaging and wellbeing programs
• Hybrid work model (1 day a week)
• Car pool vehicles with child safety fittings for transport
• Opportunities for professional development, training, and cross-sector learning
• A supportive and values-led workplace culture that welcomes innovation and fresh thinking

Workplace Culture

Join a professional, collaborative team that blends experience with youthful energy. We support one another through the highs and lows of the work, with a strong focus on sustainability, reflective practice, and shared purpose. If you're someone who rolls up your sleeves, brings ideas to the table, and never forgets the human side of care-we want to hear from you.