• Darlinghurst location
• Full-time
• Not-for-profit world class centre of excellence in dermatology
• Start Date: ASAP

Since opening over forty years ago, The Skin Hospital has gained a reputation as a centre of excellence in clinical management of skin diseases. We operate across two purpose built and accredited sites in Sydney, offering over 20 specialty skin clinics and access to over 50 dermatologists. As a registered education institution, we estimate that over 95% of NSW dermatologists have spent time training with us, and we currently train more dermatologists than any other institution in Australia. At The Skin Hospital, we are committed to the advancing the treatment and cures for skin diseases and have an internationally recognised Research and Clinical Trials team who are at the forefront of their field.

About the role

The primary objective of this role is to provide a high standard of customer service by focusing on supporting The Skin Hospital’s patients, doctors, and nurses. As the first point of customer contact, the position is seen as critical in establishing a professional image and improving the reputation of The Skin Hospital. A customer’s first and last impression will be evaluated on the experience of each visit to The Skin Hospital.

This exciting position is the face of The Skin Hospital and is responsible for:

• Providing a warm welcome to all patients and visitors to The Skin Hospital
• Making patient appointments, provision of fee information and meeting patient’s service needs on the telephone
• Accurate patient billing and daily banking reconciliation

What we are looking for

To be successful, ideally your experience will have been gained in the health sector, including:

• Hospital or busy medical practice front desk/reception
• Processing payments using a billing system
• Experience with health fund billing
• Experience with theatre bookings
• Ensuring a smooth clinic flow of patients

We are looking for an experienced medical receptionist with a genuine caring disposition. If you are able to demonstrate a customer service approach in all interactions, aligned with the values of The Skin Hospital, we would love to hear from you.

Interested?

Apply now! We are a not-for-profit company, which allows us to offer competitive salary packaging options. Our Darlinghurst facility is close to public transport and our operating hours are between 7.00am and 5.30pm Monday to Friday. For any other queries, please contact Alexandra, HR Advisor on 0468 836 947.

Note:

• Applications will be reviewed and processed as they are received, therefore early applications are favourable.
• To ensure the quality and safety for our patients, staff and visitors, applicants will be required to provide before commencement a current proof of identity, and proof of immunity to infectious diseases (including COVID-19).
• You must have the right to live and work in Australia to be eligible to apply