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Family Support Manager - Telopea

Hope Connect Inc
  • Part-time – 4 days per week (30 hours per week, Monday-Thursday)
  • Rewarding opportunity to lead the strategic and daily operational needs of an experienced Family Support team, delivering a multidisciplinary welfare and support service
  • Competitive remuneration based on experience with salary packaging options available
  • Above award conditions - Extra leave at Christmas
  • Applicants must be able to lead a Christian organisation
  • Based in Telopea

About us

Hope Connect is motivated by the love and compassion of Jesus for all people. As a team, we endeavour to meet the changing needs of families and individuals within the community, with a holistic approach that considers the emotional, physical, social, financial and spiritual needs of those who visit.

Hope Connect has been a ministry of Telopea Church of Christ for over 40 years and is in an exciting stage of wanting to explore new services in addition to significant existing services. Upholding the Christian philosophy and aims of Hope Connect, the Family Support Manager initially will work to support the Family Support team which consists of experienced family support workers and other administrative staff.

Working closely with the Business Manager, this position has the potential to influence the future of the organisation, leading the development and effective operation of the service, which currently includes: Family Support Services (Targeted Early Intervention & Intensive Family Preservation), Community Development, No Interest Loan Schemes, a Community Shed, and more.

You'll join a great team of professionals with a heart to support those in the community of Telopea and its surrounding suburbs.

Essential qualifications and skills required

  • Demonstrated ability to lead a Christian organisation requiring all staff to uphold and align with its values.
  • Tertiary qualifications in Social Work / Social Welfare / Psychology or equivalent.
  • Minimum of 5 years of experience in a similar community-based service.
  • Demonstrated experience in leadership and management of teams with strong organisational skills.
  • Working knowledge and experience of parenting, domestic violence, child protection and addiction issues, and relevant legislation and legalities.
  • Demonstrated experience working with families and children.
  • Ability to liaise and work constructively with a wide range of support personnel, industry groups and other community services.
  • Demonstrated networking and advocacy skills.
  • Knowledge of community development and an ability to identify the needs of the target group and develop programs accordingly.
  • High level of independent initiative and judgment.
  • An ability or willingness to work within a team using trauma-informed and narrative therapy models.
  • Understanding and knowledge of Human Resources, Workplace Health and Safety and Equal Opportunity Employment principles.


  • Experience in budget development and evaluation.
  • Experience and proficiency in developing funding applications for services.

In your application, please address the selection criteria and include a brief cover letter, a current resume, and two referees including a recent employer. Please note only applicants that address the selection criteria will be accepted.

Please call the office on 9638 7955 if you have any further questions and email applications to [email protected], using the subject line: Family Support Manager - Telopea enquiry via EthicalJobs.

The suitable applicant must have the right to live and work in Australia and hold a valid driver’s licence. They will be subject to the relevant pre-employment checks including the provision of a valid Working with Children Check clearance number and Police Check certificate.

A position description and key selection criteria is attached.

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