• Full time, Permanent position based in Glebe NSW
• Competitive Salary + Salary Packaging
• Flexible Friendly organisation, WFH options available

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: children, young people, and their families; Aboriginal and Torres Strait Islander Australians; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way. We use our practice wisdom to mobilise social movements that advocate for anyone in need and create social change.

About the Role

Within this role you will focus on aligning business needs with technological solutions at The Benevolent Society. You will collaborate with stakeholders to assess organisational processes, gather requirements, and translate them into functional specifications for IT teams. Duties also involve problem-solving, ensuring smooth communication, using JIRA for documentation, and maintaining alignment throughout the project lifecycle. Additionally, leveraging the Business Intelligence and Analysis function is essential to furnish data, information, and intelligence to support business units in delivering, assessing, and customising regulatory operations for the safety, health, and wellbeing of our clients.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes. Here are a few things you might be interested in:

• Salary Benefits - You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Motor Vehicle Packaging Options – to suit your lifestyle.
• Work/Life Balance - Flexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.
• Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.
• Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment – a First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group, and have the opportunity for cultural and professional development that supports career pathways.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Skills and Experience

• Tertiary qualifications in IT or equivalent experience.
• Recent and relevant work experience in an IT Business Analyst role.
• Experience with requirement management software like JIRA, Confluence, or similar tools for documenting and managing requirements.
• Understanding of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems commonly used in business environments.
• Proficiency in data and process analysis encompassing data modelling & concepts, alongside an analytical mindset for problem-solving.
• Experience identifying, gathering, and documenting business requirements.
• Demonstrated Experience in engaging stakeholders and developing relationships and ability to communicate effectively using verbal and written forms.

Apply today!

If this role sounds like the role for you, please submit your CV and 1 page cover letter outlining your personal motivations and how your capabilities align with the role.

For any questions, please contact Rashmi Pallam for a confidential chat on 0415 605 860.

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal and Torres Strait Islander community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.

Please click here for the Position Profile