• Full time position with flexible location across our hubs in Hurstville, Liverpool or Penrith
• $86K + Super + Salary Packaging
• Flexible Friendly organisation, WFH & part time options available

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

Play a vital role in building and nurturing relationships with local partners and referrers in South Eastern, South Western or Western Sydney, ensuring seamless access to aged home and community care services. This position is perfect for a dynamic and empathetic professional with a talent for relationship-building, a deep understanding of the aged care sector, and a passion for improving the lives of older adults.

Strong connections with community stakeholders are essential to bridging funded and non-funded services, creating a cohesive network that meets the diverse needs of older people. Through open communication and collaboration, the Community Engagement Specialist identifies service gaps, streamlines referrals, and enhances accessibility, strengthening community support systems while optimising resources for more inclusive and comprehensive care solutions.

Duties

• Establish and maintain strong partnerships with local healthcare providers, community organisations, referral agencies, and other stakeholders involved in aged care services
• Collaborate with referrers to streamline the referral process, ensuring timely and effective access to aged care services for clients
• Coordinate and participate in local events, forums, and community initiatives to build community engagement and awareness of the organisation’s services.
• Actively develop Customer Relationship Management database documenting partnership contacts, engagement activities, referral pathways and tracking partnership outcomes.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Motor Vehicle Packaging Options – to suit your lifestyle.
• Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development- We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Skills and Requirements

• A degree or qualification in Community Services, Aged Care, Social Work, or related field or equivalent experience is preferred.
• Proven experience in client engagement, relationship management, or a similar role within the aged care or health sector.
• Strong understanding of aged home and community care services, including regulations and industry standards.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport quickly.
• Proficiency in data tracking and reporting tools to measure the effectiveness of partnerships and referrals.
• A valid driver’s license and willingness to travel locally as required.
• If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.    

Interested? Apply online today!

Please submit your current CV and cover letter outlining your suitability and interest in the role.

Contact Rowan Forster on 0421 860 101 for a friendly, confidential discussion.

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.

Please click here for Position Profile