About Us

Tangentyere Council Aboriginal Corporation (TCAC) is a community controlled Public Benevolent Institution delivering human services and social enterprise activities for the benefit of Aboriginal people from the Alice Springs Town Camps, urban Alice Springs, and Central Australia.

First incorporated in 1979, the organisation was a finalist in the 2016 Reconciliation Australia, Indigenous Governance Awards and is one of the 10 largest Aboriginal Corporations in Australia.

The Council offers 6 weeks Annual Leave and attractive Remote Area Salary Packaging.

The Opportunity

The Youth and Community Safety (YCSS) Division brings together a range of programs that support Aboriginal children, youth, and the community to improve safety, education, health and wellbeing outcomes. The Division includes Brown Street youth services, Town Camp youth services, Patrols and Looking After the Kids (LATK).

The YCSS Division has created a number of Youth Services Case Manager roles through funding from various programs. The combined funding has enabled YCSS Division to create a team of Youth Services Case Managers. The Case Managers will provide a flexible service that is grounded in assessment and works flexibly and responsively to the needs of young people and their families.

The aims of the Youth Services Case Managers are to provide individualised support to young people to facilitate their safety and improve their well-being. Youth Services Case Managers take a primary prevention and early intervention approach to supporting young people. This includes undertaking proactive engagement of young people, needs assessment, referral and facilitated engagement between young people, families, and other services, as required. The Youth Services Case Managers are responsible for inter-agency collaboration through referral, information sharing (consistent with legislative requirements), joint planning and co-work as required.

The successful candidate will be a highly motivated individual with good communication skills and is committed to working with vulnerable and at-risk young people and their families. Their role will be pivotal in integrating the day and night programs within the YCSS Division.

The Youth Services Case Manager will work alongside other YCSS programs including the Looking After the Kids program, Brown Street Youth Service, and the Town Camp Youth HUBs to provide timely outreach support, referral, and safety planning for young people. Additionally, they will engage with stakeholders and community members to promote the program, ensuring it is culturally safe and accepted by individuals, families, and communities across the Alice Springs region.

Responsibilities

• Proactively engage, assess, and provide case work/case management services to young people who have been referred into the Youth Services Case Manager team or have been identified by other YCSS Division programs.
• Establish and maintain effective referral pathways to other stakeholders working with young people.
• Identify and engage with Town Camp Communities and families to reduce the likelihood of young people frequenting the streets late at night.
• Work as part of the Alice Springs youth service system to provide responsive, proactive and high quality services that contribute to the wellbeing of young people.
• Work with, support and mentor YCSS Youth Workers including undertaking joint and after-hours work as required.
• Keep quality client records and collect data as required.
• Assist with achieving quality management objectives across the organisation.
• Assist with achieving safeguarding objectives across the organisation.
• Assist with achieving compliance objectives across the organisation.
• Other reasonable duties as required.

Qualifications and Selection Criteria

Required

• Completed tertiary studies in Social Work or other relevant degree.
• Demonstrated ability to undertake holistic assessments for vulnerable youth and families.
• Demonstrated ability to engage with young people, their families and community.
• Ability to work effectively with others (internal and external).
• A sound understanding of contemporary psycho-social theories and practices including trauma, strengths-based based practice and resilience
• Good written skills
• Ability to conduct after hours outreach at least once a week and more if required.
• Current NT Drivers Licence, Ochre Card, satisfactory Police Check, and proof of full (3) vaccination against COVID-19.

Desired

• Ability and willingness to attain a first aid certificate.
• An understanding of Aboriginal culture as well as a broad range of contemporary issues affecting Central Australian Aboriginal people.

How to Apply

Our organisation is committed to child safety. We have zero tolerance of child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records and reference checks to ensure that we are recruiting the right people.

To apply for a position at Tangentyere Council Aboriginal Corporation please click Apply Now to complete the application.

To be consider for this position, the application must include the following documents: Cover Letter, claims against the Selection Criteria and a Resume (including two nominated current referees). The application must also include a copy of a satisfactory Police Check, Ochre Card (WWC), and evidence of full COVID-19 vaccination (three doses consisting of two primary and one booster).

A suitable candidate may be appointed prior to closing date.

A position description is attached.