ICT Strategic Officer

This is a senior Statewide position based in Hobart. The role involves building and managing the organisation’s ICT function. The successful applicant will have a solid understanding and experience with managing and using the MS365 platform and be able to provide expert ICT support, guidance, and assistance to our staff to help resolve business and technical issues.

Key Responsibility Areas

You will typically be expected to:

• Work collaboratively with all levels of staff, technical resources, and external vendors & service suppliers to complete project deliverables.
• Manage, train and mentor ICT team members.
• Lead the implementation and adoption of the software systems in a systematic and project driven manner.
• Be the bridge between the business and technical worlds and be the point of contact for ICT related issues and liaise with our team to resolve incidents.
• Contribute to promoting a team approach and develop sound working relationships with program areas within the organisation. 
• Develop and implement software systems technical solutions utilising “out-of-the-box” solutions and functionality.
• Provide onsite and remote ICT support and M365 training/support/guidance as required.

Competency, Skills, Knowledge and Experience Requirements

• Demonstrated experience in planning, developing, and implementing Microsoft 365, SharePoint Online, Teams, Teams Calling and One Drive.
• Experience with MS Office products and admin centres eg. Word, Excel, Outlook etc.
• A strong understanding of Microsoft licensing and inclusions.
• Experience in provider contract management.
• Familiarity with Microsoft Power Automate (Flow), PowerApps & Power BI and process automation within M365.
• Excellent verbal and written communication, including the ability to present complex issues in a simple and clear manner.
• Be well organised and able to meet deadlines.
• A strong blend of people, business, and technical skills.
• The ability to effectively manage several ICT projects simultaneously and carry out non-routine tasks as required.

Please email your application to [email protected] using the subject line: Information & Communication Technology (ICT) Strategic Officer enquiry via EthicalJobs. 

Please include your qualifications and employment history (CV), an outline of why you consider you would be suitable for this job (2 pages maximum), and our application form. You do not need to include copies of certificates at this early stage in the recruitment process.

An application form is required to be completed.

Do not apply through EthicalJobs. Do not click "Apply now".

Must have current WWVP, National Police Check and updated Covid vaccinations.

The position description and application form is attached.