Are you looking for a role where you can make a difference?

As a registered National Disability Insurance Scheme (NDIS) provider, SYC is passionate about empowering people with disability or mental ill-health to build skills for life, get into work and transition to independence.

Due to increased service demand, we are seeking for multiple exceptional Support Workers to join our NDIS Community Participation and Outreach Service team on a casual basis. This role is primarily based at our Kent Town location, deployment from other SYC sites may be required within the role.

As a Support Worker, you will have the opportunity to positively impact people living with psychosocial disability or mental ill-health by supporting them to grow their confidence, build social connections and create the positive relationships they need to pursue their goals and seize new opportunities. You will support participants from diverse backgrounds on a one-to-one basis by using a proactive approach that empowers and enables them to embrace opportunities, overcome obstacles and thrive in their communities. You will be able to draw on previous successes either in a similar role, through lived experience of mental ill-health, or from current / past studies in a relevant field e.g., psychology, social work, or mental health.

In this role, day to day activities will include:

• Working collaboratively with NDIS participants to identify their strengths and needs, and proactively work towards the goals outlined in their NDIS plan
• Engaging and working effectively with participants, promoting independence, and delivering direct practical support services to achieve agreed outcomes
• Consulting with participants to identify barriers and risks to establishing and achieving their goals, and assisting in the development of effective risk reduction strategies
• Traveling between participants and providing support to maximise social engagement and recreational activities, learning opportunities and group supports
• Supporting participants to navigate community support agencies and services e.g., doctors, allied health providers, community mental health services, housing providers, legal services
• Advocating on behalf of participants with relevant services, agencies and Government departments and attending appointments where necessary
• Delivering a person-centred approach within the NDIS Code of Conduct and Practice Standards.

About You

As someone who is passionate about helping people living with psycho-social disability, mental ill-health, intellectual disability, neuro-diversity, trauma, cultural and/or LGBTQIA+ diversity, and who believes that anything is possible with right support.

The successful candidate will identify with SYC’s values

• Relentless belief in people and their potential
• Excellence through striving for the highest standards of safe, effective, ethical, and compliant service delivery
• Collaboration delivering better outcomes by working together in an environment that brings out the best in people
• Courage in recognising and valuing strength and resilience
• Creativity by embracing innovative thinking and open-mindedness

And demonstrate:

• A non-judgmental, empathetic, and respectful approach towards others
• Ability to work, engage and interact effectively and sensitively with NDIS participants, families, and other services
• Well-developed communication and interpersonal skills
• Proactive, solutions focused approach to challenges - embracing opportunities to overcome obstacles
• Ability to identify risks to vulnerable and at-risk people and contribute to the development of dynamic risk assessments and associated safety strategies
• Ability to plan, prioritise and achieve outcomes with minimal supervision
• Empowering NDIS participants through the provision of therapeutic, person-centred and outcomes focused support
• Competent IT skills and experience in using Microsoft Office, Teams and Outlook

For this role, you will need to:

• Hold and maintain an approved First Aid Certificate and CPR certificate
• Be willing to complete a Working with Children Check, NDIS Check and National Police Check
• Have a current and valid driver's licence and your own registered vehicle with a 4- or 5-star ANCAP safety rating
• Be available on a casual basis across rosters that include weekdays & weekends, and shift times that fall within a 6:00am - 8:00pm timeframe
• Be eligible to work in Australia
• Be prepared to work from, or be located at, any SYC site.

Why join Team SYC?

• Increase your pay with Salary Packaging options
• Career development opportunities
• Stay healthy with discounted Corporate Private Health Cover
• Access our free and confidential Employee Assistance Program
• Discounted gym membership for all employees
• Enjoy special benefits with Beaurepaires

About us

SYC has a relentless belief in people and their potential. We provide services that foster wellbeing, independence and opportunity for all Australians. As a not-for-profit organisation, we invest back into the Australian community, helping tens of thousands of people every year with housing, education, and employment. Founded in 1958 to support young people experiencing disadvantage, we now extend this expertise to people of all ages.

If you match the criteria above, we want to hear from you!

To apply please complete the application process by clicking the "Apply Now" button.

We’re proud to be a Circle Back Initiative Employer and we commit to respond to every applicant.

Please complete the requested work history and education information on the application page (you are encouraged to detail any (and all) certificates or licence(s) information under the education section) and attach your resume.

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply. If you require assistance completing your application, please contact our recruitment team who will be happy to support you via [email protected] using the subject line: Support Worker, Community Participation and Outreach Service - Kent Town enquiry via EthicalJobs.

SYC is a Child Safe organisation and will require the successful applicant to complete pre-employment checks. This includes a Working with Children Check and National Police Check.