YOUR ROLE

Exciting opportunity for a Support Worker to join a dedicated team committed to delivering exceptional homelessness and housing support in Nowra. In this diverse role you will create a safe, welcoming environment that empowers our clients and helps them transition to stable housing solutions.

You will work collaboratively with the case management team to deliver high-quality services in line with each client’s case plan, ensuring a supportive and respectful environment at all times.

Your Responsibility

• Provide diverse support to clients in line with their case plans and collaborate with the case management team.Maintain daily records and ensure accommodation services meet quality standards.
• Flexibility to work various shifts, including nights and weekends, as needed.
• Deliver client support consistent with the Client Service Delivery Model (CSDM) and trauma-informed care practices.
• Maintain a respectful, non-judgmental, and inclusive approach at all times.
• Assist clients in following service rules and address their primary needs.
• Create a safe, welcoming environment and oversee client activities and programs.
• Support case management tasks, liaise with staff, and provide accurate client information and support.
• Maintain professional, up-to-date client records and advocate for clients with external agencies as needed.
• Transport clients as required and meet service targets set by supervisors or external agencies.
• Adhere to accommodation standards, including client orientation, room organisation, inspections, meal service, and maintaining a clean environment.

YOU WILL NEED

• Experience in a support role, preferably within homelessness or housing services.
• Understanding of trauma-informed care practices and the Client Service Delivery Model (CSDM).
• Ability to work effectively with a diverse client population in a respectful and inclusive manner.
• Strong organisational skills and attention to detail in maintaining records and case notes.
• Flexibility to cover various shifts as needed, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

APPLY NOW

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

If you have questions about this role, please email [email protected] using the subject line: Support Worker - Nowra enquiry via EthicalJobs.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.